โรงแรมและที่พักเวสต์ล็อคเอสเตท

"We enjoyed the approximity to the ocean and the beautiful view. The property was getting much needed repairs as we were leaving, and the room some improvement but was clean and well stocked with supplies and amenities. The only issue was the oven was out, but our rep Katie ordered us a pizza which we appreciated very much. Thanks for the stay"

"Nice pool and hot tub! Staff was great!"

"Room super clean, we got an ocean view which was amazing. All of the restaurant is way over priced. "

"The property itself is nice and well-located, but overall, I felt there was significant room for improvement especially for the price. The check-in process was disorganized, and very little was explained. I had to figure out basic details on my own, including property information and the purpose of wristbands. While a few staff members were helpful, most interactions felt rushed or dismissive, as if questions or requests were an inconvenience. The biggest issue was how overcrowded the resort...

"滞在中エレベーターが1台運転していなく、待ち時間が長かった。特に、1日だけは稼働が1台のみになり、全然乗れなくて、従業員用を利用せざるを得なかった"

"I was not told the hotel is under construction and they would start from 9-5 and we couldn’t rest at all, especially that I’m pregnant and wanted to rest more and couldn’t . There was no hot water and I called them 4 times and basically said it is what it is . They couldn’t even move us to different room. The front desk lady was rude and would just stair at you. Towels were so tough that we felt like it was scratching our body. I would not come back . "

"Shower stalls are like a cruise ship. Super small. Ice machine only on lobby level. Microwaves are only in a few rooms so you need to go to lobby ask for key to other room. Great gym, pool. "

"The property location is the best, next to the beach, have two restaurants, is in the front of International Marketplace and the front street pass the buses! About clean needed more with details, specially shower head, between tiles and the sink. The staff are very friendly and helpful! After check out (11 am), they hold our suitcases until 6 pm, that was great because our flight was at 10:20 pm. If we will visit Honolulu again we will stay in this hotel! Mahalo! 🌺"

"Good."

"The room was clean. However, the hallway was wet and blowers were in the hallway the entire time. The city side was so LOUD, we couldn’t sleep in ANY! The elevators moved very slow and there was ALWAYS A LINE!"

"The only hotel I keep going back to! "

"Clean room and perfect for overnight stays for next morning flights. "

"After upgrading our room, we actually were downgraded. We did not have an notion view. They offered to move us to another room with the exact same view, which was a slice of the ocean. We paid extra and they blamed Expedia. They did not do anything promised on Expedia and also they charged me a fortune in fees for things. I have no idea what they are. I think I might have been double billed because of the upgrade. At the end when I complained, they told me they would give me Hilton miles and...

"I wish they had longer hours in the pool area! Beautiful hotel Smells Good They need a hot tub! "

"I loved this property, it was very clean, quiet and relaxing. The bakery next door is AMAZING. The beach is directly across the street. Its a small piece of a beach but its very beautiful. "

"The night clerk was very helpful and courteous, especially to find a room availability in our time of need during the torrential storms."

"The property was clean and quiet. It was located close to restaurants, shopping and the beach. We enjoyed our stay here. "

"The breakfast vouchers that were included with my stay included a full breakfast every morning at the Monkeypod restaurant, which was a nice perk. The pool was very crowded with lots of kids and the elevators were often full and had to wait sometimes for one that was not already packed."

"Great location, friendly staff. "

"We were upgraded to an ocean view without asking and no extra cost. Wonderful location, staff and Hotel over all. We had bought the breakfast package which was good, but often had a long line to get in."