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"All good"

"Clean room, great comfortable bed. The room was ready for us on arrival yet we arrived early. Staff are so friendly, the hotel smells beautiful at reception and is very welcoming. We used the spa and pool on both days it was very clean and staff constantly checking out the communal areas and keeping them very tidy."

"Staff very friendly and the room was good too"

"Very clean with friendly, helpful staff. A good choice for breakfast. Great location for the NEC"

"Room was lovely and clean. The staff were friendly and checkn in was very easy. The foyer was really nice too. "

"Great room, comfortable bed and a great nights sleep. The staff were friendly and helpful and perfect location for the university."

"Staff were friendly and attentive. Food was great and hotel was clean and well maintained. "

"Every day clean and new towles"

"Room clean , too hot even turned down thermostat down . Staff very helpful. Don’t understand why you don’t have semi skimmed milk in rooms . Must say outside noise was very intrusive & affected ability to sleep, as window appears not to shut properly. Needs looking into to 203 "