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"We loved our stay, the room was really nice, spacious and so clean! Everything from the friendly staff to the delicious breakfast was fantastic. We were close to town and beach, could not fault a thing. Highly recommend, will definitely be back."

"I very much enjoyed the hot springs"

"Just such a clean facility, excellent room standards with clean sheets, good choice of soaps etc and very fine facility at a gorgeous location... will certainly be back.."

"Everything was good except the bed was too soft for me but It was good to have a electric blanket. The location and the environment was very nice."

"Bedding and decor was lovely. Nice hot rain shower."

"Extremely comfortable. Lovely hot shower. Very close to town centre. Would stay again."

"Parking was easy and at ground level of building Cooling and heating worked very well"

"Very clean, good sizes room and excellent amenities"

"Location was fantastic. Room was clean and staff were very friendly"

"Recep was very kind to email for confirmation a few days before the stay so that a ground floor room could be assigned, thereby not requiring to climb and carry luggage up the stairs (no lifts). Check in process was smooth, with the recep sharing some recommendations with a map of Warrnambool. Free on-site parking. Has ironing board. Would recommend."

"I love this property the convenience of location close to Warrnambool and everything is within walking distance. Not to mention the staff are incredible. Can’t recommend this place highly enough."

"What an absolute gem of a find. Close to the station, the town and the beach. The owner couldn’t have been any better. I’ll definitely be back. "

"Rooms are not serviced on Sunday and public holidays which we were not told until check in, however, our room was not serviced at all during our stay (Fri-Mon). We had to go to reception to request fresh towels. No option other than full cream milk. Not enough parking on premises."

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Was impressed on the size and updated kitchen, living area. Only let down was the old bathroom. Also apparently won't let guests smoke outside, need to exit the whole park!"

"Easy to find with plenty of parking, clean and tidy and quiet "

"Very clean, great amenities"

"Excellent "

"Room so spacious. Perfect in all point. Bed so comfortable. A1 motel."