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"Everything was clean and excellent "

"Favorite place to stay in Disney - great room service, hot showers and great restaurants "

"Todo fue excelente limpieza habitaciones, el desayuno, el área de la piscina, si vas en familia es el lugar ideal y buena ubicación "

"It’s our second time staying and everything is as nice as it was a few years ago. Beautiful facilities, convenient location, friendly staff and event more events planned. We had a great time staying."

"Dated decor, bathroom was not clean and the room furniture was very worn. I chose this location for the water features. They were decent. The food in the market was not tasty. I was disappointed overall "

"The breakfast bar area needs to be revamped. The lines would get extremely long and frustrating. The line blocked access to coffee, milk, and butter. We were checked in by Blanca, who was friendly and helpful. Our room was scheduled to be cleaned on Friday, Sunday and Tuesday. Friday the room was cleaned and beds made, but not on Sunday. We had to call for towels & toilet paper. I called Sunday night to inquire. Brian asked if we placed a "Do Not Disturb" sign on door. I informed him that our room did not have one. Monday morning I called to request room be cleaned. When we arrived that evening, a Do Not Disturb sign was placed on our door. This had to have been done by cleaning staff as we did not have one. Again, our room was not cleaned. I again spoke to Brian & he advised that someone would be up to clean. I was doubtful, but to my surprise Milagros arrived to clean. I explained that someone placed a Do Not Disturb on our door & that our room had not been cleaned since Friday. Milagros was apologetic. She quickly & efficiently cleaned & changed bedding. She was very friendly & advised that this was not their standard & our room should been cleaned as requested. Apparently our room was not the only one not cleaned by morning staff. At checkout, I informed Blanca of the issues. She apologized and made things right by comping 1 night. Thanks Blanca, Milagros, & Brian. Y'all are awesome & should be commended for your professionalism and for going above & beyond."

"Absolutely perfect property! Every interaction with staff was pleasant & everyone was responsive to any/all needs! Would definitely recommend for larger families. "

"My second time here. Everything is great "

"Fantastic hotel "