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"Perfect location and accommodation. Staff unbelievably friendly, caring, and attentive. Have not had such good service in a long time! "

"We were weathered in unexpectantly and staff very kind and helpful in making sure we had rooms."

"Great stay, very clean and friendly staff"

"Jättebra frukost"

"Staff were fantastic Breakfast was great "

"Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible. "

"Breakfast was fine."

"Always a friendly welcome and service at Busta. Very thoughtful to make sure I had a quiet room as the hotel was busy with Christmas parties and I was travelling for work. "

"We were on a 3-week tour of Highlands & Islands. Owners Andrea and Paul were stupendous hosts! So kind and helpful! Food, especially dinner, was first class! We learned much about the history and where to visit. Irving, the waiter, was charming. We strongly recommend."

"We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water...