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"Very old property. Had a room upstairs right next to the stairs. Other guests were dragging suitcases up right next to our open window. Very noisy. Had to keep windows open because it was very warm and there was NO AC! And no elevator for us to get our luggage to our room. Fortunately someone helped us as we are in our late sixties. Tiniest bathroom I’ve ever seen! Room is also very small. No night stand or electrical on one side. Questionable neighborhood. The front desk is behind...

"This is a very unique hotel in Kauai-nothing fancy but very well maintained. Buildings moved from previous location many years ago. Location a little off the beaten path. Its located behind the Kalapaki harbor. Close to activities in Lihue. We have stayed there three times to start vac early and stay extra after main hotel location."

"Everything was great people. The whole staff was very helpful. I will do it again."

"The best view from the oceanfront rooms ever!"

"If things are not working for your room, especially the door, ask to be moved immediately. We had issues which caused much stress during our vacation and it did not help that the front desk manager was not helpful."

"The tv wasn’t working had to call maintenance an they came the next day"

"Great place to stay!"

"My family and I really enjoyed ourselves at ISO. Safe was really nice and the hotel had a beautiful pool area with plenty of space to lay out and relax. We will definitely stay here again."

"The rooms were very nice and comfortable but worn out lightly. Most the staff were very friendly…the cleaning staff were all lovely. The beach and pool access were great, the restaurants were convenient but severely over priced for the quality. Overall nice stay."

"I’m really disappointed. I had talked to a concierge about doing something special for my wife for our honeymoon. She had told us she would make sure we got special treatment, champagne, something special in the room, and perhaps even an upgrade. All we got was aloha on our bed. For our honeymoon. It was completely oversold to us and disappointing considering the nature of our trip. Not only that, our room was adjoined to another, the door between us was wide open when we arrived and we could...

"Staff not very welcoming made ride comment. Room not as expected. Paid for ocean view and got partial ocean view and ended up changing rooms three times. Expensive prices for average food."

"Love this place. Our room was on floor. Easy access to the beach and pool. Only thing I had problem was that the floor on the rest room has lickage. Every time we flashed or used the sink, after few minutes you will see water on the floor. They need to fix that. Other than that loved everything. If we go next we will stay there again."

"Older units. Suited us give for couple of days"

"Just like grandma’s house a little old and not been renovated since last century but has everything you need and is close to all the basic resources. Spacious two bedroom 1.5 bath two floor corner condo with three balconies and easy access parking within walking distance to restaurants and nicely equipped local beach. Not a five star hotel but comfortable space for our family of three who generally know our way around and mostly just want to be beach bums. Be prepared that housekeeping is only...

"Very nice sort of 70’s place clean and very well decorated (aka traditional Hawaiian decor… very South Pacific). Will definitely come again!!!!!"

"Beautiful grounds and beach view and stay on Kalapakī Bay. Helpful staff all with the Aloha Spirit. Many great restaurants and coffee shops close by. Room had a balcony with a gorgeous view of the pool, beach and bay. Hotel provided many activities for all ages."

"Clean room"

"We had a ground level room the was very convenient for walking to the pool and the general area. Was very surprised and pleased to have a washer and dryer in the room because this was the last place we were staying on the trip and was nice to have a refresh! The pool was like a water park, I have never seen anything like that at a resort!"

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