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"Everything is good about the hotel except it is expensive."

"Great place to stay for the distance from Volcano National Park. Great check in experience & clean quite room"

"The staff were very friendly and helpful. The room was clean and tidy and the atmosphere was so cool. It felt like we were staying in a treehouse in the jungle! The provided breakfast was good along with the other snacks in the common area. Very cool experience!"

"Very strong mildew smell in the room. Comfortable bed, but awkward room layout. Very convenient location, but mildew smell was very bothersome."

"Quite and secluded but mind your head on low beams and watch your step on different levels in rooms"

"Staff did not like children and charged us $30 per kid. No place in the website to enter my kids into the guest list. My kids were well behaved and the surprise fees plus extra taxes really hurt our budgets "