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"The Ocean view room, had a ocean view. The staff was courteous but for the price paid, I felt the room was quite dated. No microwave in the room, if you want to heat up some food ( The town was almost dead at 7pm, with few dining options). No phone USB chargers as well. I would be okay if this was costing half of what I paid. "

"The staff was concerned with us getting there before 8pm. We hurried to get there and did not stop for dinner. We arrived to check in at 5pm and the staff seemed eager to show us our rental and get out of there (we were the last and maybe only ones to check in that day). There was a living room but there were beds in it. The shower was challenging to figure out how to use. It had two handles (neither were marked) which seemed to produce cold water no matter how I turned the handles! On the second day, the bananas that we had bought at the grocery store the day before had ants all over them and the kitchen table. Overall experience was not great especially for the price."

"We had to upgrade our room because our “mountain” view room was on the first floor looking at the back yard with air conditioner unit. Staff was accommodating but we had to pay more for the upgrade. The toilet was commercial grade like they install at department stores, super LOUD. We ended up not flushing at night, because it was waking up the dead! Parking was free in the street across the hotel, otherwise, valet parking was $36 per day. Overall, the stay was nice. "

"Rooms were clean. In room breakfast was good, but was not plenty for a family of 4. However, the fruits were fresh and refreshing. The bathroom did not have a sink which was a little inconvenience, but the location of the property was great which was the biggest differentiator for this place. Little hard to find but the owner gave very clear instructions to locate the property. In all, happy with the overall service."

"Quiet place, beautiful pool and grounds. "

"Nice staff. Simple, no-frills, but sparkling clean. "

"It was no contact with the staff after 6pm, I texted the staff around 5:40pm because there was no coffee at all in the room, but she never responded, so we left early next morning. $425 a day for that small bungalow room without any service was how much very expensive. When we arrived around 4:30pm and we were waiting with another couple to check in but there was no staff in the check-in area."

"Pros: responsive staff, easy close parking, near HVNP, easy check in, towels smelled great! Cons: I would look elsewhere in Volcano if I come to the park again. This place did not meet my expectations. The rooms need a fresh coat of paint, deep clean, new carpet, better mattresses and more outlets. The only outlet near the bed was behind the big impossible to move bed and both lamps were plugged in to that outlet. There were stains on the carpet and when I unplugged a lamp to plug in something I saw a LOT of dust back there. Also around the window of the back door, there was considerable dirt. Like I said, it needs a deep clean. Let’s just call this place rustic "

"The National Park was very close. We did not need to use a work space. "