Search Hotels Near Volcanic Hills Winery, Rotorua

"The hotel advertises a free airport shuttle, but they do not have one. I contacted them before arrival to arrange pickup, and they told me the shuttle does not exist. I had to pay for a taxi. When I asked the hotel to reimburse the taxi cost, they refused and told me to contact Expedia. This is misleading and caused unnecessary expense."

"Great staff, extremely friendly and helpful. Great breakfast 💓. Would definitely recommend this place."

"This hotel exceeded my expectations by far!"

"Having the open washroom concept situated in the room was very uncomfortable and inconvenient, also not shown in the photos."

"Cute place. Very clean. Easy check in."

"It was a good deal for a night. The room was clean but the door to the bathroom was not working and we had issues with the water as it started to get colder after every shower. Only some minor inconvenience but it was a really good stay. Will book again if we see in the area again.👍"

"Room was clean but a little dated. Bathroom sink was very small. Staff were so friendly and helpful. Had lots of information about local attractions and activities. Had functional guest laundry which I used. Stayed an extra night due to weather events. Kitchen was very functional."

"good location for work team"

"The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one night. I have photographs to prove everything."