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Phonethip Plaza Hotel

3.5 star property
Find serenity in this urban oasis where local flavors meet international cuisine. Relax by the pool or unwind on a scenic stroll.

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In the heart of the business district, Phonethip Plaza Hotel offers a tranquil retreat with free breakfast and dinner at Peak Garden restaurant. Unwind in the seasonal outdoor pool, explore the garden and terrace, or stay connected with WiFi - amenities that have delighted previous guests.

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night.
Cots (infant beds) are available for USD 15 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per stay
  • Rollaway bed fee: USD 40.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from September to June
Pool access available from 6:00 AM to 10:00 AM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Phonethip Plaza Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 6:00 AM to 10:00 AM.

Is Phonethip Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phonethip Plaza Hotel?

Self-parking is free at this property.

What time is check-in at Phonethip Plaza Hotel?

Check-in begins at 1:00 PM.

What time is check-out at Phonethip Plaza Hotel?

Checkout is at noon.

Does Phonethip Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phonethip Plaza Hotel located?

Situated in the business district, this hotel is within 1 mile (2 km) of Mekong and COPE Visitor Centre. Wat Si Muang and Vientiane Center are also within 2 miles (3 km).

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Reviews

Reviews

3.6

4.0

Cleanliness

3.0

Location

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vientiane is till not geared toward tourism. The staff tried to be helpful, but if no English is undertood, it is all for nought. They had no city tours of any sort. We booked a two bedroomsuite..the staff understood two beds, kept taking us from room to room . Asked for some bread as the hotel is in the middle of nowhere, explained as best as I could, but got two plates and two forks instead..
Verified

2/10 Terrible

Frederic t

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning

Havet benen travelling all around THE works. Thiis was second worst Evert.
Stayed 5 nights in Nov 2019
Verified

4/10 Poor

In hwan

Disliked: Cleanliness, staff & service, property conditions & facilities

예약확인건 미통보

예약확정 안되었다고 하여 여권맡기고 힘들었음
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Mintchag

Liked: Staff & service
Checked in : 30 nov 2018 Checked out : 1 dec 2018 1) Near VIS (for taking SAT), far from the center of Vientiane 2) Small & old hotel, It worse than I’ve expected. The first room that I receive has very bad smell, so I asked for a new one, but the new one still have a little bad smell, however; it better than the first room. Furthermore, the first room’s window cannot lock and the new room’s window is very hard to lock. 3) Difficult to find something to eat 4) Difficult to transport 5) Female staff in the afternoon are very very helpful, but staffs in the morning seem to unfriendly. When I asked for dining room in the morning, a male staff didn’t say anything but pointing at the way of dining room with a sour face. 6) Quite bad management when I checked out, another male staff said that he didn’t receive money from Expedia, so it takes a pretty long time to manage. And I have to take SAT test in that morning. I almost arrived at the test center, VIS, not on time. However, I have showed my initerary and told him that Expedia had charged my credit card already for cost of the hotel, so i said there is a problem at your system not me and please return my passport now because I have to hurrying go for the test in this morning, I asked for my passport several times, he still not return my passport. Then, he called to someone and return my passport. If I have other chance going to Vientiane, I would not stay at this hotel.
Stayed 1 night in Nov 2018