Dear Jennifer, Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great place to stay, especially if you need the train station. It's also wonderful to know that you found the price to be very good for the location.We appreciate your comments and hope to have the pleasure of welcoming you back for another stay. If you have any further comments or specific preferences for your next visit, please feel free to let us know.Best regards,MartinaFront Office Agent

Dear Cheuk Wing,Thank you for sharing your feedback with us. We're pleased to hear that you found the room quiet and clean, with a nice view over the city. We appreciate your understanding regarding the size of the room.We apologize for the inconvenience with the duvet, but we're glad our staff could promptly assist and provide you with an additional one. It's great to know that the hotel's proximity to the train station was convenient for your early train.We hope to have the pleasure of welcoming you back for another stay. If you have any further comments or specific preferences for your next visit, please feel free to let us know.Best regards,MartinaFront Office Agent

Dear Pavel,thank you very much for the great review of our Hotel! We are delighted to hear that you are satisfied with your stay at Motel One Wien-Hauptbahnhof.We are looking forward to your next stay in Vienna!Kind regards,MartinaFront Office Agent

Dear Geoff,Thank you for taking the time to share your feedback. We apologize for any inconvenience regarding the bed size discrepancy. We understand the importance of having the accommodation you booked, and we regret if there was a misunderstanding.We're pleased to hear that you found the bed and pillows comfortable and that the hotel's proximity to the train station and nearby restaurants was convenient for you.If you have any further comments or specific preferences for your next visit, please feel free to let us know. We hope to have the opportunity to welcome you back for an improved experience.Best regards,MartinaFront Office Agent

Dear Olivia!Thank you for sharing your feedback about your stay. We appreciate your comments, and we're sorry to hear that the breakfast did not meet your expectations.We apologize for any disappointment caused by the limited breakfast offerings. Your feedback is important, and we'll review our breakfast options to ensure a more satisfying experience for our guests.If there are specific details you'd like to share or if there's anything else we can do to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,

Sehr geehrter Herr Andreas,vielen Dank für Ihr Feedback und die Bewertung. Es tut uns aufrichtig leid zu erfahren, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Um besser verstehen zu können, was wir verbessern können, wäre es hilfreich, wenn Sie uns weitere Informationen zu den Gründen für Ihre Bewertung geben könnten.Ihr Input ist uns wichtig, und wir sind bestrebt, unseren Service stetig zu verbessern. Falls Sie bereit sind, mehr Details zu teilen, stehen wir Ihnen gerne zur Verfügung. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, Ihre Erwartungen zu übertreffen.Mit freundlichen Grüßen

Lieber Gast,es tut uns aufrichtig leid zu erfahren, dass Ihr Aufenthalt bei uns nicht zufriedenstellend war und Sie uns eine Bewertung von 1/5 gegeben haben. Wir würden gerne mehr darüber erfahren, was zu Ihrer Unzufriedenheit geführt hat, um gezielte Maßnahmen zur Verbesserung ergreifen zu können.Ihr Feedback ist uns wichtig, und wir nehmen Ihre Anmerkungen sehr ernst. Wenn Sie bereit sind, uns mehr Informationen zu geben, stehen wir Ihnen gerne zur Verfügung. Wir möchten sicherstellen, dass solche Erfahrungen nicht wieder vorkommen und hoffen, dass Sie uns die Gelegenheit geben, Ihr Vertrauen zurückzugewinnen.Mit freundlichen Grüßen

Dear Pierre!Thank you for the fantastic 5-star review! We greatly appreciate it.We hope to welcome you again at our hotel.Kind regards,Jakob