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JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and fitness centre

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Photo gallery for JR East Hotel Mets Utsunomiya

Reception
Property entrance
Blackout curtains, free WiFi, bed sheets
Room amenity
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Separate bath and shower
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Separate bath and shower
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Room amenity

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Concept Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Residential Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Residential Twin Room, Non Smoking (for 1 Guest)

  • Sleeps 1
  • 2 Single Beds
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About the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 1.3 km
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.5 km
  • Utsunomiya Central Park - 4 min drive - 3.3 km
  • Tochinoki Family Land - 9 min drive - 7.2 km
  • Oya History Museum - 12 min drive - 9.7 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪丸亀製麺宇都宮パセオ - ‬2 min walk
  • ‪宇都宮餃子元祖宇味家 JR駅構内店 - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Gong cha 貢茶 - ‬1 min walk
  • ‪スターバックス - ‬3 min walk

About this property

JR East Hotel Mets Utsunomiya

Property highlights
You can look forward to dry cleaning/laundry services, a gym and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), meeting rooms and a 24-hour front desk
  • A lift and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Fridges, heating and housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Is JR East Hotel Mets Utsunomiya pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JR East Hotel Mets Utsunomiya?

Checkout is at 11 AM.

Where is JR East Hotel Mets Utsunomiya located?

Situated in Utsunomiya, this hotel is within 1 mile (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine and Hachimanyama Park. Utsunomiya Castle Ruins Park and Matsugamine Catholic Church are also within 1 mile (2 km). Utsunomiya Station is only a 4-minute walk and Utsunomiya Station East is 11 minutes.

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JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025

8/10 Good

Aivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is convenient. Hotel is good, no complain.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024

10/10 Excellent

Anne Kathlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Masatoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Tin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Liked: Property conditions & facilities

Great location. Great stay.

Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

??

GOOD
Stayed 1 night in Aug 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

6/10 Okay

Kalyani

Liked: Cleanliness, staff & service
Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Stayed 2 nights in Oct 2024

6/10 Okay

Emily

Liked: Cleanliness, amenities
I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Stayed 1 night in Oct 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くて非常に便利です。
Stayed 1 night in Jun 2025

8/10 Good

Li

Liked: Cleanliness, amenities, property conditions & facilities
とても便利です
Stayed 1 night in May 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, amenities, property conditions & facilities
駅から外に出なくてもホテルに行ける。
Stayed 1 night in May 2025

10/10 Excellent

KAZUYA

Liked: Cleanliness, amenities, property conditions & facilities
急な体調不良で起き上がるのも辛く、夫は先に帰宅し私はもう一泊したいとお願いしたらシングルのお料金でツインの部屋をそのまま使ってよいとのことで助かりました　本当に動くのが辛かったので嬉しかったです　スタッフの方も優しくタオルや寝衣やお水の交換にきてくださりこれにも助けられました　一泊ひたすら安静にできて翌日無事に帰宅できました　 本当にありがとうございました 次に宇都宮に来るときも是非こちらのホテルに宿泊したいです　そのときはまたよろしくお願いします。
Stayed 1 night in May 2025

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エキナカというか駅直結という利点が強みでとても便利です。また、宿泊者限定のラウンジの雰囲気がとてもよく、のんびりコーヒーが飲めてよかったです。チェックアウトしてからも当日限りで数時間でも引き続きラウンジ利用できると嬉しかったですね
Stayed 1 night in Mar 2025

8/10 Good

Satoru

Stayed 2 nights in May 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Osamu

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

YI-JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便，可從二樓經百貨公司前往車站，不受下雨/下雪影響。
Stayed 2 nights in Apr 2025

8/10 Good

YI-JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間以東北的等級來說算大，Residential Twin提供房內的洗衣機、微波爐和流理台算是方便。 早餐選擇少但品質不錯。
Stayed 1 night in Apr 2025