University of Guelph

Took too long to check in. The wifi connection required too much information, selling you on things, asking for surveys, etc. I just want to connect and check my email after a long trip. Other than that - clean hotel. Room was ''European small'' but I don't mind that. It was clean and comfortable, with excellent temperature control and the location was great.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Bathroom is very tiny, sink is very tiny. Location is decent. Bed was clean, carpet and floor was clean. TV was awesome. No elevator.