Skip to main content

Novotel Toulouse Centre Compans Caffarelli

4.0 star property
Guests can enjoy in-room coffee before exploring the vibrant Place du Capitole and Capitole de Toulouse, two local landmarks that showcase the city's character

Choose dates to view prices

Novotel Toulouse Centre Compans Caffarelli is in the heart of Toulouse City-Centre. Dine at Le Gourmet Bar, lounge by the outdoor pool, browse the on-site mall, or unwind in the garden. High-speed WiFi and express check-in/out services let guests tailor their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior room, 1 double bed and 1 single sofa bed

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 single sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior room, 1 double bed or 2 single beds

A hotel room with a large bed, a sofa, a small table, and a painting of a sunset.

Superior room, 1 double bed or 2 single beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior room, 1 double bed and 2 single beds

A hotel room with two beds, a small table with breakfast, a TV, and a painting on the wall.

Superior room, 1 double bed and 2 single beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

A hotel room with two beds, a small round table, a painting on the wall, and a view of the outdoors through the window.

Superior room, 1 double bed and 1 sofa bed for 2 people

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

You may also like

Ad
Lobby

FirstName Toulouse, part of JdV by Hyatt

Toulouse City-Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 937 reviews
The price is ฿4,103
฿4,787 total
includes taxes & fees
27 Jun - 28 Jun
FirstName Toulouse, part of JdV by Hyatt

About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Novotel Toulouse Centre Compans Caffarelli is near the airport and on a lake. Banks of the Garonne and Ramier Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Japanese Garden Toulouse and Centre Culturel des Minimes. Travelling with kids? Consider Chevaux de Bois Carousel and Grand Rond. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Toulouse travel guide
Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000

What's nearby

  • Toulouse_ToulouseBusinessSchool_553248621594952098-16
    Toulouse Business School
    2 min walk - 0.2 km
  • Japanese Garden Toulouse
    Japanese Garden Toulouse
    3 min walk - 0.3 km
  • Basilica of Saint-Sernin
    Basilica of Saint-Sernin
    14 min walk - 1.2 km
  • Night view of the Place du Capitole and Hôtel de Ville de Toulouse
    Place du Capitole
    15 min walk - 1.3 km
  • Capitole de Toulouse
    Capitole de Toulouse
    17 min walk - 1.5 km

Getting around

  • St. Cyprien-Arenes Station
    6 min drive
  • Compans-Caffarelli Station
    6 min walk
  • Blagnac Airport (TLS)
    11 min drive

Restaurants

  • Starbucks
    6 min walk
  • The Social Hub
    3 min walk
  • eat SUSHI Toulouse 2
    8 min walk
  • Gourmet Bar by Novotel
    1 min walk
  • McDonald's
    7 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

  • Upscale family-friendly hotel near Place du Capitole
  • At Novotel Toulouse Centre Compans Caffarelli, you can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe. Be sure to enjoy a meal at Le Gourmet Bar, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, smoke-free property and tour/ticket information
    • Meeting rooms, a TV in reception and luggage storage
  • Room features
  • All 135 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths or showers
    • Flat-screen TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast, lunch and dinner served
Mercure Toulouse Centre Compans Hotel
Toulouse City-Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 637 reviews
Mercure Toulouse Centre Compans Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.80 per person
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Novotel Toulouse Centre Compans Caffarelli have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from October 1 until March 31.

Is Novotel Toulouse Centre Compans Caffarelli pet-friendly?

Yes, Novotel Toulouse Centre Compans Caffarelli allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Toulouse Centre Compans Caffarelli?

Self-parking is available for EUR 19 per night.

What time is check-in at Novotel Toulouse Centre Compans Caffarelli?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Compans Caffarelli?

Checkout is at noon.

Where is Novotel Toulouse Centre Compans Caffarelli located?

This family-friendly Toulouse hotel is located on the boardwalk, within 1 mi (2 km) of Toulouse Business School, Place du Capitole and Capitole de Toulouse. Japanese Garden Toulouse and Canal du Midi are also within 10 minutes. Compans-Caffarelli Station is 6 minutes by foot and Canal du Midi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Toulouse Centre Compans Caffarelli Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 271 out of 647 reviews
Rating 8 - Good. 266 out of 647 reviews
Rating 6 - Okay. 75 out of 647 reviews
Rating 4 - Poor. 26 out of 647 reviews
Rating 2 - Terrible. 9 out of 647 reviews

Reviews

Verified

10/10 Excellent

GURINDERPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't recommend enough this hotel, great location with great amenities. Outdoor pool looks over the gardens Rights next key parks
Stayed 5 nights in May 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay during the May heatwave at this hotel. The hotel reception is chic and staff friendly particularly Victoria who gave us lots of advice on walks and local points of interest as well as serving drinks and sorting breakfast. The only downside was the air conditioning that couldn’t cope with the 35 degree days but the fresh pool overlooking the Japanese gardens was just what was needed after mornings sightseeing. A lovely stay for a great price and thank you Victoria and all of the rest of the staff for making our stay special.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice rooms, clean and right on the park
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and nice staff. Breakfast buffet is great . They need one more coffee machine because one is not enough at rush time . I’ll go. Ack .
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Really well located beside a nice park and within walking distance of shopping and dingin areas
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Parking was adjoining and handy. Good restaurant as well. Friendly staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

EDELBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering everything, I would rate my stay at the Novotel, Toulouse a very satisfying one. The staff were very accommodating and incredibly friendly ( kudos to Kevin, Luca and Ryan ).The room was spacious,spotless, and comfortable and crisp bed sheets too!The metro is very accessible from this location-just 2 stops to the city center. Only minor issues were the pillows being too small and the quality of some of the furnishings was a bit chintzy to my liking-but that's a personal preference🙏♥️👍
Stayed 11 nights in Nov 2025
Verified

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Limited towels. They suggest maid service every two days. Paper cups for coffee?? Very limited lighting to try and read a book in bed. Nice location by a park area though.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

CLARE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and pleasant staff.

Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

António

Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Linda

Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in superb location. Breakfast was as good as it gets in France.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Aram Alavian and N

Liked: Cleanliness, staff & service
Air con issues and smell from bathroom pipes, old carpets, etc…
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service
Generally the atmosphere felt a bit cold and the dining options a little basiy
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Luis ángel

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything we needed, lovely pool and location next to the beautiful Japanese garden. Easy 15 min walk to the main square passing some gorgeous architecture on the way. Staff fab rooms exceeded our expectations and great restaurant
Stayed 1 night in Aug 2022
Verified

8/10 Good

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok, and so was the service. It has a motel feel.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Showket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

It was amazing…very close to town centre…forgot the guy name who was on reception…very helpful…will visit again Only down side was our kettle was not working in the room…spoken to the lady receptionist at night but didn’t sorted out ..as she said she will do in the morning…
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness
Disliked: Amenities
The service at fr9nt desk, dtaff was extremely kond.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

Additional information about Expedia Group