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"Quiet and clean room, very nice breakfast with lotz of food option.."

"A lovely hotel and now our "go-to" place to stay in Da Nang. Lovely staff who were both friendly and helpful. Nice and quiet despite being close to airport and super convenient. The rooms were well equiped and thought out, and there is a really nice cafe on roof for breakfast. Also has a really "

"I had a one night stay, but i would've happily stayed longer! The suite was wonderful and the staff vey accommodating. The hotel is older and has that older building charm (thats something I like). The room itself was amazing, enjoyed my stay"

"DO NOT BOOK THIS HOTEL BEFORE READING. This is a review from a Da Nang Local who has stayed in this hotel 5 times. Everytime, it gets worse. But this was the worst by FAR. What you see on Hotels.com is super-outdated, and a bait and switch. Some rooms are NOT in the main hotel but a ghost hotel about a half-a-mile away with ZERO staff and a designated breakfast area that is 2/10 compared to what is offered in the main hotel. The Family rooms, specifically, are totally different from what you see, dirty, old, and without AC you control. The ways are stained with who knows what. NO COUCH. It's as if you are literally in a temporary prison holding cell...for $300 USD. REFUSE to eat in the "other" breakfast hall. Go to the main hotel and eat there. The selection is x5 as good and the atmposphere is x20 what youll find in this military mess hall they set up. Shame on Mercure for being this greedy. Sold out all year and ZERO upgrades? No staff? No communication? This should feel like a 5-star hotel for the $ spent/and made, but instead it is quite literally one of the worst hotels in all of Da Nang. I would skip Ba Na Hills altogether, as it has gone way downhill...but if you MUST go, NEVER stay here. "

"Excellent "

"Awesome staff (Nữ Linh Hiếu Phúc Tới và Nghĩa), and great room! Lots of space and the cleaning service came every day to check if the room needed to be refreshed! They also provided free water! "

"Overall our stay was very pleasant. However the room had only 2 adult robes, even though I have indicated in my reservation that there would be 2 adults and 2 kids. When i approached the staff at front desk to ask for kids robes, they refused. We just wanted to experience wearing kimono altogether. "

"Banyan Tree never disappoints. Next level luxury, service and experiences "

"Nice view from 6th floor, cleaner than most for what you're paying. Only thing was my shower water never heated only issue for me "personally". Nice coffee shop across street, if you turn left at bay light next 2x price avoid that one"