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"friendly and helpful staff"

"This Hotel is fantastic we loved it! Friendly helpful staff, gorgeous area opposite the Beach close to cafes and bars, we had dinner at the lovely ristorante onsite "

"Apartment was clean, and although we didnt need to ise laundry system, we knew it was there and could have used it if needed."

"I wasn't sure what to expect having read some very mixed reviews. The one bedroom apartment was bigger than l thought it would be, the large queen bed comfortable, as was the sofa bed, with the kitchen adequately stocked. I had brought my own washing up liquid, dishcloth and soap, having read some reviews about the lack of such essentials. If l were being picky, I would say the availability of a toaster and a kettle (for all the tea drinkers!) and additional cups etc would improve many of the poor reviews. Alessandra at Reception was very courteous and helpful with answering any questions, but the Continental Resort website could definitely use some updating in terms of photos and information provided, e.g. on using the pool and what services are on offer at the beach, for prospective guests. The email address link provided on the site was incorrect (.ita instead of .it) which was needlessly frustrating. Overall, the pool area is clean with toilets and showers, and well-maintained. The beach area too is well-maintained, perhaps a little strict in curtailing which deckchairs can be used, especially at the end of season or the weather is bad and there are very few guests around, with low demand for beach services. Overall, though l was pleasantly surprised by Continental Resort and will definitely return! Tirrenia is a great location, not only for a beach getaway, but also in its vicinity to Pisa Airport and Train Station, as a base for further travel. "

"Value for money"

"Everything was great!"

"TThis property was not the greatest experience. I feel that they definitely treated us differently being American and we’re a little bit snobby and rude towards us. We got there at 8 o’clock and of course not expecting an early check-in. I wanted to check and see if they had an opportunity for us to come in early. They did not allow us to check in until 3 PM but they did in fact check in more than 10 people while we sat there and waited. They explained that they did not have a room available in my room type which being in the hotel industry I could completely understand, but they didn’t even offer us an opportunity to have a different room type to check in sooner. By the time we got into the room it was definitely dirty. There was a bug smashed on the wall with blood, the sheets had hair on them. The bathroom counter had hair on it. The sheets were dirty and it smelled so strong of cleaning supplies that I instantly got a headache. Right after getting into the room, we definitely went and checked right back out and asked for a refund which they did not want to offer. I did end up speaking to the general manager who said we would be able to get the refund and he contacted the third-party to ask them to refund me yet. Expedia is supposedly still working on the case. This hotel is not near anything and there’s nothing to do in the area. The one good thing was the restaurant by the beach. The food was phenomenal. Still waiting to hear back about my approved refund. "

"Wonderful, family-run hotel. All staff working their best to help customers. Nice room with balcony, lovely breakfast setup, close to so many nice areas, quiet, comfortable.The cleanest place I stayed outside home. "

"You will not want for anything as Maurizio is an excellent host. Kind, generous, helpful in every way. Whatever you need he is there for you."