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"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"Family rooms were basic and need re vamping. So does the spa, but overall it was good for a one night stay"

"Enjoyed a lovely evening in the pub with family. Good selection of beers and food, very friendly staff and good service "

"Excellent staff and food, clean room and happy hour, plenty of parking 😁"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"The vent in toilet very loud could be heard in bedroom.not good when trying to sleep."

"Staff were excellent"

"Great stay, beautiful country vibe hotel, team are amazing!"

"👍"

"The receptionist and staff was really helpful and kind. Proactive and supportive"

"Excellent value for money"

"Excellent stay as usual thanks Belinda"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Overall exactly what was needed"

"This stay was a welcome return to a hotel that has maintained the standards of excellence that are now so difficult to find. The food - both breakfast and dinner - was top-drawer, especially considering the cost. An excellent stay and highly recommended."

"Hi, The staff where very friendly and helpful."

"Nice quiet room (as requested), very clean, friendly desk/cleaning/restaurant staff, great location for business travels (NEC/international railway station). Pay attention: put your bread through the toaster only once!"