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"Brilliant family room"

"Spotless room, welcoming reception staff, excellent breakfast selection. Couldn’t fault our stay. "

"Great hotel "

"Quick and friendly check in. Option of having lower or higher floor. Clean room verycomfy bed"

"Staff were very attentive and informative from reception through to the bar and restaurant. We ate in the bar and the food was excellent. The room was small (twin room) but very clean and modern. The beds were perfect for both my mother and I, and we had a great sleep with o noise. I would highly recommend this hotel and will stay there again."

"Let us begin at the beginning. The reception staff were amazing: Jinnelle and her team treated us as though we were values members of their family. The room was spacious and sparking clean. Service at all times was prompt and pleasant. The breakfast team, including Hossein, Tufayel and Jenisha, were very helpful. "

"Clean Rooms, excellent facilities and very professional staff. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as...

"Lovely room "

"นอน 2 คืน ไม่มีการทำความสะอาดห้องให้ มีแต่เปลี่ยนขยะ แขวนป่ายเปลี่ยนขยะไว้ แม่บ้านก็ไม่สนใจ ต้องแจ้ง reception ซึ่งน่ารักมากไปเปลี่ยนให้เองพร้อมเปลี่ยนผ้าเช็ดตัวให้ มีที่จอดรถของ รร ราคาเหมาะสม ติดกับ รร วะดวกดี"

"Excellent period hotel with very accomodating staff"

"Great room easily accessible to Jewellery quarter "

"Nice room, shower and breakfast. Good value"

"Prime location right in the heart of central Birmingham, immediately next to the Museum, across Victoria Square from New Street, the Bullring, & Grand Central, at the edge of the Jewelry District & Gas Street Basin, & minutes from the theaters, the library, & convention center. Friendly staff, clean rooms, hot water. Can’t beat the location!!"

"Beautiful hotel with top quality food and great staff"

"Staff were friendly and helpfull. Breakfast was lovely"

"Great hotel, early check in, great service, shower was amazing! 100% recommend "

"Yes room spotless staf amazing "

"Yes"

"The hotel is beautiful, room was so pristine, well thought out and super comfortable. Every single member of staff was polite, friendly and professional. Breakfast was everything you could hope for too. AMAZING! "