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"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Very convenient, clean and would recommend. Breakfast is poor only downside:"

"Everything was good"

"Great location to where I needed to be. Cadburys world is 3 mins away and the hotel restaurant serves really nice food and roast on Sunday. "

"The staff were fantastic, polite, friendly and helpful, which the made it a brilliant stay. Dinner was good and very family friendly with food options for the kids. Breakfast was the only let-down, scrambled eggs were cold and tasted awful, not much choice of fruit. "

"Absolute gem of a place, everything was wonderful from the accommodation to food and surroundings was absolutely lovely"

"If you go room only breakfast is £10 per head, we don't eat a big breakfast so for us is isn't worth it, we went out for breakfast."

"Lots of parking. The waitress at breakfast was great and couldn't do enough for me. I stayed 2 nights, 1st breakfast perfectly cooked, the 2nd breakfast not so great. Prices are about right The room was big, clean light and airy with good facilities. Definitely an above average establishment. I would definitely re visit."

"Bon séjour dans l'ensemble, le petit déjeuner est convenable sans plus. La chambre est tres bien, seul bemol: la salle de bain qui aurait besoin d'un petit rafraîchissement, la cabine de douche est assez petite et la lumière qui se déclenche avec un détecteur de mouvement n'est pas pratique du tout. Mais globalement positive expérience."

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"Lovely country house hotel, friendly staff, excellent dinner and breakfast and good value. "

"Convenient location and helpful service."

"Yes the breakfast was good and the food was fresh, also there was a good variety of food "

"Only 4 stars because there was no hair dryer in the room."

"Staff are lovely being staying there every weekend for over 18 months we love it there"

"Parking was good no comment on the bars as we didn't use it"

"We opted for the continental option because we had an early flight, good selection and very nice, room was basic but comfortable."

"Great hotel in close proximity to the airport."