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"When i arrived I was not sure where to go and got to meet Ralphaldo who is the concierge that put me straight in the hotel's golf buggy and took me to the reception. He was great to talk to and was a lovely person to chat with and so cheerful. The suite was amazing and spacious, it was also clean and spotless. The staff were lovely and were extremely helpful in the restaurants and made wonderful suggestions. The food was amazing, each restaurant was great and had their own wonderful menus"

"Surprisingly quiet for a centre of town location. Helpful friendly staff. Francesca, thank you for allowing me to check in so early. I would definitely stay again. "

"Staff were very friendly and extremely helpful. Great ambassadors for the Burnley area!"

"Lovely place, great staff, fantastic food. We will be back."

"Nice bright and clean rooms. Comfortable beds. Quiet position with easy parking. "

"Absolutely would recommend staying here the staff were very polite and helpful will stay hete again "