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"Hotel was new and quite clean. Easy access to parking. Breakfast looked good, but we had other plans and couldn't enjoy it. Our king suite was very large and quite comfortable. Although we didn't stay for breakfast, it would be nice if it were available until 10:30 instead of 9:30, because we do plan on coming back."

"This was our 4th stay at this hotel, and we enjoyed the experience very much."

"Nice"

"Great breakfast"

"Great hotel, easy to get to and clean room. We enjoyed our stay!"

"This hotel was updated and very clean."

"the parking was great"

"Parking was easy, somewhat secure. Our TV didn’t work, which was frustrating. Some of the staff members were not very helpful. But, in the end, the manager made everything right. "

"Clean, comfortable beds, good location Might be loud from the highway if they place you in the end of the building"

"I was first put in a room behind a noisy elevator an d then when I asked for another, I was placed in an adjoining room with children and awakened at 4 AM with loud talking and laughing all night. I was told this is a “family” resort and I am part of a family and i found the “resort” so much less than a resort and more of a family managerie. I was treated like a second class citizen. I will never stay there again!!!"

"Our room was very clean. The staff at the Peppermill are very courteous. We enjoyed a delicious breakfast in the cafe. Highly recommend. "

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"bad wifi connection rooms not swept, pills on ground & under bed room 314 air conditioning doesn’t work key malfunctioning multiple times in a day for room 314 and 235."

"Literally the best customer service with the cleanest rooms and lobby. We were impressed with our stay and how Helpful everyone was !"

"Good"

"This is our go – to hotel when we come to visit our son in college. We’ve stayed here three times now, and it’s consistently clean, quiet, with courteous staff, and a nice breakfast to start the day."

"Amazing property and staff"

"Ecselete muy limpio el lugar y axedible "