โรงแรมใกล้เดอะไมล์สโตน, Charlotte

"Property was very convenient to the airport. Staff was very nice. My only complaint is having to pay to park our car while we stayed there."

"The hotel is a bit run down. Needs maintenance. There were some areas near the lobby that had torn carpet and exposed hardware. Just felt unkept and not to Sheraton standards."

"The hotel was not well lit, it had a very musty or stale odor throughout and it was very old and outdated. The TV did not work or the WiFi the parking was awful there was not enough parking for the hotel guests staying there. The parking lot is also not well lit and a they park a Hotel Shuttle van in one of the hotels few handicap spaces."

"The pictures on their site looks really good, but when you get there, it’s totally not what you seen in the pics. The guy that checked me in was rude. The shuttle driver drove like a crazy man. My room was very dated and unkept. I took numerous photos of my room and the shape it was in. I will “NEVER” stay at a Quality Inn again. I don’t stay in hotels much at all as I normally pull my RV, but this was a quick trip and time was of the essence."

"Stay here for the close proximity to the airport."

"The beds and room were super comfortable and clean with a nice layout. One thing I wish it had was a fan in the bathroom or a sink in a room outside the shower."

"Very friendly staff. They helped make our stay easy."

"Great stay"

"The property is in need of renovations. The ceiling in my shower was moldy."

"The guy that checked us in was very rude. The pillows were paper thin and the shower was an absolute geyser of water. But the room did not smell of cigarettes which was awesome! And the AC was great and if you can play some white noise on your phone to drown out the fire alarm constantly beeping in the hallway, then you’ll be great!"

"Dirty mess ! Bugs , weird smells , old stains on floor where the fridge is , fridge was filthy , shower doesn’t stream properly , hot water barely there ."

"I got stuck in Charlotte when my flight was canceled and needed a nearby hotel to get some sleep and a shower. I chose an airport hotel with airport shuttle service so that I could quickly get to the hotel (it was already pretty late at night) and then back to the airport first thing in the morning. I called for the shuttle when I arrived at the shuttle station and was told it would be 10-15 minutes. After 20 minutes I called and was told that they did not know where the driver was. She was not...

"Yes yes yes "

"Hotel was still incomplete, so the smell of dirt and construction could be smelled on the 3rd floor. "

"If I could give this hotel less than 1 star, I would…..the staff was horrible and dismissive, basically rude. When we entered the hotel room there was a huge dark splotch on the carpet which looked like blood. There were stains on the wall, the toilet was loose, and the room stank. Additionally there was a window A/C which could not be controlled. Because we arrived at 9:30 pm we were forced to stay the night. In the morning we immediately woke, switched hotels, and requested a refund. ...

"Buena"

"This was the worst and most disappointing experience I have had as a Hilton Honors member. I informed the staff that the room felt dirty, but they dismissed my concern. They told me that because I reported the issue more than an hour after check-in, they would need to take pictures and send them to the manager before doing anything. However, I had left the room only 10 minutes after arrival because the Wi-Fi was not working and I needed internet access. I did not use the room; I simply dropped...

"Check in process was seamless and instructions were very clear for a virtual check in/out. Amenities were 10/10. We got lots of space for the amount we paid for it. Same price as a hotel room, but we got a whole 1 bedroom apartment fully equipped with a refrigerator, washer/dryer, pots and pans and a full kitchen. It was 95 degrees outside during our stay and the AC definitely gave the heat a run for its money. The location was super close to downtown/everywhere we traveled (within 5-10 minutes)...