The staff was very helpful and friendly. They provided the information we needed for the surrounding area and the airport shuttle, and made arrangements for pick up in the morning. The hotel is currently undergoing renovations. It did not affect our stay at all. Our room was very quiet and comfortable. If we ever return to Charlotte and need a place to stay this would be our first choice.
property is under renovations. you have to pay separately for parking which is a bummer considering they are not even in downtown charlotte. property needs updating which is probably why there are renovations, i hope
Friendly and helpful staff. Clean rooms, comfortable beds. AC noisier than what it shoulb be.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
conya
13 ก.ค. 2026
ชื่นชอบ: พนักงานและบริการ
The breakfast was ok
เข้าพัก 1 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Abigail
8 พ.ย. 2026
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Property getting repaired. Not even a sign out front. Didn’t know if I was at the right hotel. Because of the construction there’s a horrible smell in the hallways. You have to pay for parking!. A lot of the outlets didn’t work in the rooms so my phone died because I thought it was charging overnight. Woke up late because of this. Pillows were small and uncomfortable. Made me realize that I hate staying in hotels.
Loved the room I stayed in then only thing I didn’t like is that Expedia did not mention anything about having to pay for parking every night
เข้าพัก 3 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Logan
3 ส.ค. 2026
ชื่นชอบ: พนักงานและบริการ
Breakfast was great, biscuits and gravy with eggs and sausage. Definitely better than I expected and they had the classic waffles, bagels, yogurt, grits, oatmeal, coffee etc. the only note is they were under construction on the exterior which made it look like we were in the wrong place but the actual room was great for a place to sleep after a concert.
The staff was rude and unwelcoming. Additionally, the room had a strong smell of marijuana, which made the overall experience unpleasant and uncomfortable.
As soon as my son and I walked in we were greeted so nicely. We loved that they offered complimentary breakfast. They also had extra food and drinks to purchase. The room was super clean. We felt so safe and comfortable. Check-out was also smooth and we had an amazing conversation with the lovely staff member named Kyiesha. She is definitely one of the reasons why we would come back on our next trip.😊