2/10 แย่มาก
Stefania
เดินทางเพื่อธุรกิจ
25 ส.ค. 2025
The property has a nice shuttle that runs back and forth to the airport. Al, my driver was super friendly and helpful. The hotel decor was also nice however not very clean. There seems to be staffing issues. The coffee area which is suppose to be available 24/7 was always unkept, always low on coffee creamers, and one evening unusable because trays needed to be emptied. The front desk staff appears to be in charge of breakfast and taking care of entire front area of lobby which is a lot. Floors were always dirty by elevators, garbage by elevators always floor, very little to no towels by the pool. Staff was very friendly and approachable but they gave way to much to do. The front desk ladies were all really nice. They assisted in checking me into a room early afternoon because my flight was early so I didn’t have to wait in the lobby. Biggest issue was that housekeeping never came to take out garbage and change towels during my entire stay (3 nights). They was irritating. When I called about it, I was told I could get my own towels at the front lobby. If you’re not going to provide housekeeping service during people’s stay, they should be told up front. Larger bins for garbage should be provided along with extra garbage bags in each room. I did like that my room had a safe, a large fridge and microwave. Room was fairly clean at check in but floors were not super clean. Beds and pillows were pretty comfortable. Overall an average hotel with very nice staff!
Stefania
เข้าพัก 3 คืน, สิงหาคม 2025