The location is excellent surrounded by shopping mall and transportation hub. Even rainy days, you don’t have to worry about bringing an umbrella since you can shop around.
Convenient location. Disposable slippers were provided in the room. Everything was good but the tray in the shower cubicle was too small to put additional shower gels/shampoos. It would be good to have a bigger tray in the shower cubicle.
We booked a room with twin beds and got the highest floor with a balcony. Toiletries were provided and room was clean. The water pressure for shower was good. Hair dryer was available in the room. Other provided items in the room: coffee and tea, bottled water, disposable slippers. Walking distance to Q Mall and Taipei Bus Station.
Reception opening at 09:30 is not great, when we checked in we got given a very small room with 2 single beds, not what I booked. Room should have been 46sqm and at least one double. English was a massive problem and unable to understand my issue. The booking confirmations did not describe what I booked and therefore unable to show them to help understand and rectify, as far as they were concerned it had 2 beds and that was it.
It did make the stay somewhat less enjoyable and the annoyance of not getting what I paid for isn’t great with little I can do or could do.
The first room that we were given were located at level 11 and it was a very old and dirty room with torn curtains, rusty cupboards, bed frames, door and balcony. Totally different from the photos shown online. Worse was the lights turned on and off by itself, the sound of the aircon was also getting louder as the sky gets darker. We suspected if was haunted!! we requested to change the room and was changed to a room located at level 12. This room was much cleaner.. but the lights at the toilet was also blinking non stop. There were also loud knocking on our wall at nights.. is was a very unpleasant and uncomfortable stays. It definitely ruined our holidays. The only plus point is the location. Will i stay here again when i am in taipei, the answer is definitely NO.