Dear Ross,We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Quay Grand Management Team

Dear Benjamin,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your post stay rating. May you kindly give us a call at your convenience of time so we could know what went wrong in your stay. Your feedback is important to us, so we would like to know and discuss about it.

Dear Irina, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Stephanie,Thank you very much for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating after your stay, however we know that it is there for a reason. Your feedback is important to us, and we would like to know and discuss about it. Please kindly give a call directly at your time of convenience, and one of our Management Team members will be more than happy to assist you further.Thank you again for staying with us, and we are looking forward to hear from you.

Dear Ross,Thank you very much for your rating and feedback after the stay with us.We are very glad to hear that you had a lovely stay with us and enjoyed our hotel with different aspects. You are right about our hotel location, it is priceless. The Harbour view from the apartment is unbeatable. Your feedback as yours is a great motivation for our team to work harder and strike our guest's expectation.Once again, thank you very much for staying with us. We hope to see you again in the near future. Your sincerely,

Dear Gunnar, We very much appreciate your rating regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Sharryn,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating. Please note that your feedback is important to us, and it has been passed on to our higher management. We wish to have another chance to welcome you back to our hotel, and we will ensure you a well-taken-care-of stay in the future.

Dear Robin, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Maria,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your room did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

Dear Oanh,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

Dear Matthew, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Kurt, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Savva, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Jason, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Dean,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

Dear Reece, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Lee, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Deidre, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Matthew, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Akitoshi,Thank you for your review with us, we hope to see you again soon! Kind Regards,Pullman Quay Grand Management Team

Dear Gary, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment with your stay. Here at the Pullman we strive to provide and uphold the quality of service that at we Accor carry out through all our properties each in a unique and individual way. We will take all of your feedback on board and hopefully welcome you back so you can notice improvement in this department. Thank you again for sharing your experience. Sincerely, Pullman Quay Grand Management Team

Dear Nattalie, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Terry, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Guest, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

Dear Lauren, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Katherine, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

Dear Anderson, Thank you very much for your rating. We are delighted that you enjoyed your time at the restaurant! Kind regards, Pullman Quay Grand Management Team

Dear Chee Kheem,Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment with the shower temperature fluctuations. Here at the Pullman we strive to provide and uphold the quality of service that we at Accor carry out through all our properties each in a unique and individual way. Thank you again for sharing your experience. Sincerely,Hooman ZomorrodiFront Office Manager