8/10
I have booked family room for 4 person / 6 Nights. We got only 2 towels everyday!!! Eventhough we wrote paper to inform cleaner that we have 4 people and need 4 towels ,please. But we still got 2 on the next day!! So, we have to share the towels because we didn't bring our own. ( not impressed for 6 night ( -_- !)
Hotel provides only 1 set of toilet amenity (1 small bottle of shampoo , 1 bath gel , and 1 lotion which are not enough for 4 person :(. Moreover, cleaner didn't replace the new set on the next day. Is this really 4 stars hotel? Luckily , We had our own toilet amenity ,so i didn't complain during stay. I may feel nothing if I stay only 1-2 days. But for 6 nights, it seem like hotel is under standard for this service. tissue paper ran out, no fill up in the tissue box. But I found new one in the drawer under the sink.
If you drink coffee, you have to wash cups and spoons by youself. Never got this experience in 4 stars hotel before!
ผู้เข้าพักจริง
เข้าพัก 6 คืน, เมษายน 2018