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"How I had to keep changing rooms because of bedbugs and the TV or microwave didn't work"

"The shampoo"

"Do not book this hotel until they are finished with construction!"

"The staff was all friendly & very helpful. The room was very comfortable & clean. Breakfast had many choices & was delicious!!! Definitely staying here on all our trips in this area."

"This is an older hotel, but still great! It kind of has a bed and breakfast feel with the country touches and home cooked breakfasts. The mismatched coffee mugs topped off the feel. Such a great value. We’ll stay here again when we’re in the area."

"The hotel was beautiful in a great location , the complaints I had during our stay include the air kept turning off sounding like an old man coughing. I also used the hotel blow dryer and it caught on fire on me , my husband had to go to service desk for another ."

"Overall a decent place to stay."

"Great hotel and nice staff!"

"No wash clothes No hand towels Both beds only had sheets! No blankets or comforters"

"Front desk staff were pleasant and always helpful. Staff in coffee shop were awesome. The young man who seated us was so kind and remembered us from day to day. Our servers were efficient and welcoming. We had a few issues with room amenities and devices, but they were handled appropriately by friendly staff. Especially Marsha or (Marcia)? Very kind! Very pleased!! Enjoyed the casino! Liked having coffee maker in the room, but would also have liked a microwave. Several in our group Enjoyed...

"Clean"

"If you are looking for an affordable place to rest your head. I recommend this hotel. The customer service was top notch. The breakfast was good and had a good overall selection. Would stay again."

"Easy to get in & out. The nice shower. Clean"

"Very clean and pleasant; close to the Cahokia Mounds Historic Site and St. Louis isn't too far, either... and get this: at 5:30 in the evening they have a Happy Hour, which they call Kickback, with free food and drinks. Read that sentence again! After a long drive (over 400 miles for us), it was nice to relax and not even have to go out for dinner. Breakfast was also gratis, and very good, as well. The room was clean and comfortable. Thank you, Drury Inn and Suites!"

"The staff at this hotel is excellent. I have not had a better experience with any other hotel staff. The included breakfast and dinner were very good. Probably the best experience that I have had a hotel. Very courteous and attentive workers."

"It would’ve been nice if the pool water was a little bit warmer"

"Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!"

"Rooms are dirty tovels pillow all dirty but staff is helpful room big but dirty"