"Ichiro, the innkeeper, was very kind and even drove us to the snow money reserve and back free of charge. Nice to experience a traditional Japanese ryokan. Highly recommended."
"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"
"Impeccably clean, nice hot onsen, super helpful front desk. Cozy comfy beds. We don’t try the food but we will next time because it smelled delicious. *expedia site is WRONG - it’s not a 3 minute walk to ski resort - It’s a 30 min drive."
"The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet).
The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable.
However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again."
"It was a great place to stay. The room was clean and spacious by Japanese standards. The bed was very comfortable as were the pillows and the duvet. The location was only a couple of blocks from the train station with shopping and restaurants. Great place to stay! Enjoyed it and would definitely recommend and stay again."
"We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional!
Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10"
"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."
