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"All staff were welcoming and friendly. The hotel in gene's terms plus the room were very clean . Overall an excellent stay. "

"The room was clean and spacious enough. The shower gel was empty, (not life threatening just annoying) as we didn’t want to unpack our toiletries from our flight as we were flying again in the early am. We had dinner at a pub nearby (walking distance) and ordered dessert at the bar to bring to our room. The dessert took nearly an hour, and they brought the wrong thing. Again- not a huge deal, but 45 min to deliver the wrong items is bizarre. The staff was kind enough, and we didn’t complain...

"Nice location, in the deep of Surrey AONB but that’s where it ends. The building itself is dated and needs modernising. It’s great as somewhere to lay your head. Small bathroom, thin pillows and duvets. "

"When booking with this hotel make sure that breakfast is included in the fee for the room. Otherwise you will be paying 15 pounds for every meal. Also, the outlets are not the normal to outlets that you would see in modern hotels. Make sure to get a three prom to change your electronics. The Wi-Fi is not that get. "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"Excellent swimming pool and spa facilities and warm welcome from staff"

"I chose to stay here as I had a flight the following morning at Heathrow. It was the ideal location, with parking and right next to the Thames, walking distance from the Magna Carta. However what I didn’t factor in was the size and number of guests. Having stayed the previous night in a small 5* hotel, I found the noise and crowds rather overwhelming "