"It is service apartment hotel. No lobby, no public area, not many service as you can find in the hotel. For the room, it is clean and the bed is comfortable. There is small pantry to cook, laundry, ironing, dish washer, etc. "
"The location is very convenient, within walking distance to the city center. The room is spacious—slightly old but very clean. There is also secure indoor parking with a lock. Great value for money, highly recommended!"
"Great property with easy, walkable access to all the main tourist areas. Everything was very clean and modern, and the staff were friendly and welcoming. The breakfast was excellent, and the valet parking service we used was convenient and worked perfectly"
"The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold."
"The bed and bedding was exceptionally comfortable. We got a room with a hot tub on the balcony. Though it wasn’t exactly private as the people above us could see us as well as the partition between balconies was perforated metal and you could see through it as well. We did enjoy the hot tub after a long day or exploring. "
"Stayed at the Grand Chancellor Auckland and honestly, the rooms were great, the location was spot on, but let’s be real—the true five-star experience was the bar staff. I don’t know what kind of magic training they’ve had, but I’m convinced they could mix a cocktail blindfolded while simultaneously solving world peace."
"Initially I booked temporary as I wanted to see environment. Amazing staff, very helpful and friendly.
Extended my stay for One more week
Washroom very clean, I have seen staff cleaning every other hour
Highly recommended"
"We stayed in a regular room, 3 adults with two queen beds. The room was large. I had asked for a shower chair and informed during booking that I will bring suction grab bars. After 3 days, the shower chair did not materialize. I was told the hotel could not get one. We moved to the smaller accessible room ( one leg amputee ).
The housekeeping staff did not place sufficient towels either they forgot towels or milk, or coffee or something. The stuff to make coffee or tea were old. We stayed...
"The hotel itself has a really cool vibe throughout. Everything is well-maintained and also retro chic. The restaurant is fantastic. We went to high tea and cannot say enough about how wonderful the offerings were. The staff is extremely friendly and the rooms were super comfortable and clean. Also, have to say the tub was fantastic and very deep so made for a wonderful evening hot soak with bath salts readily available!! The only thing I will say is a possible negative is that the parking garage...
