Travelers can catch their favorite shows on the lobby TV or enjoy a friendly game of billiards at this conveniently located hostel near Auckland's attractions.
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Photo gallery for Surf 'N' Snow Backpackers - Hostel
Surf 'N' Snow Backpackers, steps from SkyCity Casino, offers a welcoming base for explorers. Guests enjoy in-room WiFi and lobby entertainment. The multilingual staff excels at helping visitors plan adventures with thoughtful tour assistance.
Located in Auckland Central Business District, a neighbourhood in Auckland, Surf 'N' Snow Backpackers - Hostel is near a train station. The Civic Theater and Aotea Centre are cultural highlights, and some of the area's attractions include Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Close to SkyCity Casino and University of Auckland, Surf 'N' Snow Backpackers - Hostel provides a hair salon, a library and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A lift, a billiards/pool table and luggage storage
A vending machine, tour/ticket information and laundry services
Smoke-free property, multilingual staff and a TV in reception
Room features
All guest rooms at Surf 'N' Snow Backpackers - Hostel offer comforts, such as premium bedding, in addition to
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)
More
4 floors
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer (on request)
Shower
Towels provided
Food and drink
Hob
Kitchen
Microwave
Refrigerator
More
Iron/ironing board on request
Living room
Shared accommodation
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used to book the reservation must be presented by the cardholder at check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Is Surf 'N' Snow Backpackers - Hostel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Surf 'N' Snow Backpackers - Hostel?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Surf 'N' Snow Backpackers - Hostel on 20 Mar 2026 start from ฿1,311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Surf 'N' Snow Backpackers - Hostel?
This property doesn't offer parking.
What time is check-in at Surf 'N' Snow Backpackers - Hostel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Surf 'N' Snow Backpackers - Hostel?
Checkout is at 10 AM. Late checkout is available for a fee.
Where is Surf 'N' Snow Backpackers - Hostel located?
Located in Auckland Central Business District, this hostel is steps away from Queen Street Shopping District, Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 10 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Surf 'N' Snow Backpackers - Hostel Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For the price, it’s the best! The staff prioritize cleanliness and have certain rules that make staying in the shared pods even better.
I have literally no complaints I stayed there for 3 days. It was peaceful.
Thank you! I’ll definitely visit again in the future.
Rosy
Stayed 3 nights in Nov 2024
8/10 Good
skye
15 Nov 2024
Liked: Staff & service
It's not luxury but for the price It's good. Staff is very nice and people are generally quiet and respectful of others. Across the street from the Sky Tower, around the corner from a grocery store, and right down the street from Queen St.
Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of
cooking kitchenware & tableware
The bathroom stall doors on 3rd floor men bathroom needs adjustments to close properly. I will book here on my next time in Auckland CBD. Close to Sky Tower and convenient Sky drive bus to and from airport. Also, safe environment at this establishment. Friendly, informative and knowledgeable staff.
IEUFAKA EDOUARD-JOSEPH
Stayed 1 night in Feb 2024
2/10 Terrible
Amy
6 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though
Amy
Stayed 1 night in Oct 2023
8/10 Good
Jinghe
4 Mar 2026
Good location, close to everything. Wi-Fi stable, kitchen is easy and convenient.
Jinghe
Stayed 7 nights in Feb 2026
8/10 Good
Griselda
25 Aug 2025
Great location.
Griselda
Stayed 1 night in Aug 2025
10/10 Excellent
Amandeep
22 Sep 2025
Liked: Property conditions & facilities
Excellent
Amandeep
Stayed 3 nights in Sep 2025
6/10 Okay
Payne
23 Jul 2025
Liked: Staff & service
It was okay. It was kinda dirty, but good for the money
Great place to stay, warm and safe. Kitchen could use a clean though, especially the fridge and freezer. Would stay here again and recommend for backpackers
The receptionist didn’t tell me about Wi-Fi password. I didn’t see there was one on the counter because I have vision problems. There was no sign in the room. Second day I met the same woman, asked if there was WiFi and password, she said, go to the reception desk to see. She could have told me the password which is a simple one.
The woman toilet room has some slot ran out of toilet paper for more than one day. The genitor seemed watched his cell phone a lot. Some travelers dumped their food into kitchen sinks, and some didn’t clean the utensils well or clean the mess they made.
Qingyi
Stayed 3 nights in Dec 2025
2/10 Terrible
Andrew
20 May 2025
Leaking in the room. Poor management. As recommended by reception Metro backpackers is better.
Andrew
Stayed 12 nights in May 2025
6/10 Okay
Sudhir
8 Nov 2022
Liked: Staff & service
Nice friendly staff. Excellent location. Liked fan in room. Place could be cleaner but well priced.
Sudhir
Stayed 2 nights in Nov 2022
8/10 Good
Sudhir
23 Oct 2022
Liked: Cleanliness, staff & service
nice staff good location good prices. bathrooms need updating
This place is awful. Holes and half painted walls, grubby rooms and bathroom, and the kitchen is filthy. Didn't even want to put my bag down. Security is bad, homeless people living there trying to grab spare beds, just walk into the rooms as noone locks behind them. Got zero sleep as ambulance arrived 3am blaring their horn to be let in? Also the bedding was a sleeping bag...
Miss I
Stayed 1 night in Jun 2025
8/10 Good
Lisa
17 Sep 2024
Liked: Staff & service, amenities
Suited my needs. A good spring clean in certain areas would not go amiss
Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal.
The staff are accommodating and friendly.
Jenssen Anthony
Stayed 3 nights in Jun 2023
4/10 Poor
Lisa
18 Dec 2024
Liked: Amenities
Disliked: Cleanliness
I could hear the water running through the pipes fairly loudly in this particular room. Earplugs might be needed if you struggle with needing silence to get to sleep.