Search Hotels Near St. Louis Mercantile Library, St. Louis

"Everything was to my liking during my stay "

"This was such a dump. I would never stay there again. I could barely sleep because of the smell and then how dirty the room was. I was afraid of bed bugs, even though I did not find any. It was disgusting."

"Rather than being 100% negative-I will offer suggestions that would have helped improve the experience. Have a garage entrance near the hotel. It was about 2 blocks away with no signage that indicated this was the correct garage. The instructions indicated the garage was across from the Sheraton, but the hotel it is across from is no longer a Sheraton (it took my 3 tries to find the garage). When you get in the garage there wasn't any signage to tell you where to park for the hotel. When you finally get there-put some carts in the hallway to help folks with luggage. The walk to the correct elevator is long and juggling luggage was difficult. Rethink the look of the reception desk. Huge plastic shields with a security guard standing in front do not give any confidence that this is a safe hotel. The front desk is plastered with signs in neon colors telling what you can and can not do. Including one that said "no shoes, no shirt, no service" It doesn't make you think that this is a nice place. Rethink the cheap, uncomfortable and ugly flooring in the rooms. The baseboards were broken and dirty. The towels and bedding were really thin and low quality. Maybe an upgrade there? The pillows had plastic tags clipped inside (!)-I guess so you wouldn't steal them. I cut my ear sleeping on the darn things. Close the doors to the cleaning closets-they are junky and look terrible. I have stayed at the hotel for years and it must be under new management-never again."

"Nice place to stay"

"Very friendly staff, the kickback program is great"

"Staff were very friendly and accommodating. I will definitely stay there again!"

"Good, except that each time the toilet was flushed, it gave a screeching noise that lasted for some seconds."

"Wonderful hotel!!"

"Convenient for the airport"