Search Hotels Near St Bernard's Well, Edinburgh

"Staff were incredibly helpful and friendly. Room was very spacious. "

"In general the stay at the hotel was fine. We book a bedroom without window and the AC wasn’t working (I think they had some issues with that because it was a men trying to fix it - at least that was what the staff told me) so the room was like a sauna. The staff was really helpful and kind. Unfortunately the issue didn’t change and after a few hours we ask again to the staff about the AC. And we change the room, same thing was happening but we call to the receptionist and then she told us that the issue shouldn’t continue. At the end the AC wasn’t properly working I don’t know if it because there was no window in the room and/or if the issue was happening as the staff told us. It shouldn’t be needed calling the reception to to turn on the AC as they should be turn on by default. The shower towels were not “fluffy” as usual and there was no toilet brush in the bathroom. The carpets in the corridor for the rooms really need a deep clean, as they were quite dirty. They let us leave our luggage before the check in and after the check out."

"Location is the only thing that is great for this hotel. Need a lot of upgrades and my room wasn’t clean at all. Shower was pathetic."

"Front desk staff were wonderful "

"Room was always well serviced daily and staff extremely helpful"

"Great staff and the hotel is centrally located. There are times that it got noisy because I was on the first floor which was close to the bar/restaurant."

"Great staff answered all my questions highly recommend "

"Loved the place"

"The Resident Edinburgh is top notch! They’re located in a quieter neighborhood, but still close to everything. Their staff is outstanding, from check in to check out they went above and beyond. The room was very comfortable, nice bed and a big bathroom. "