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"Loved the breakfast. The staff was wonderful. 12 was the best check out time too!"

"The restaurant is great, and the property lovely. The room was clean and everything worked, though the furniture is dated and it was a bit dark and dreary. The spa is beautiful but the water was cold in the hot tub. Overall a real respite on the trip."

"Location, Location. Take the elevator from the lobby,and you right at the airport. Wanna go to Old Town? 25 min by taxi."

"quiet, clean well-appointed. strongly recommend the breakfast buffet. staff was very pleasant and helpful! would stay there again!"

"Light sensors turned off while in the shower creating safety concerns."

"Great location, smooth check in/out process, friendly and helpful staff"

"Great decor. Staff were beyond helpful, professional and polite. Food in restaurant was very good (Great breakfast). Great value for money."

"If there were more stars to rate this hotel, I would give it more! We had a wonderful stay in Krakow, and staying at this hotel played a huge part in making everything perfect. The hotel was spotless, and the staff were incredibly friendly, helpful and professional. The breakfast was delicious, with plenty of options to suit every taste—from meat-eaters and vegetarians to those with allergies or gluten sensitivities. I would like to give a special mention to Mr. J. Singh, the Assistant Director...

"Great breakfast."

"We had some unwanted noise from the adjoining room, but otherwise we had a truly lovely night in Kraków again. We will return to Central Palace again in the future."

"The hospitality of the Hotel was exceptional. Everyone at the reception was extremely helpful, kind and anticipatory. The restaurant is mediocre. However the location of the Hotel on Grodzka loans itself to wealth of delicious food choices. My favorite is Huma."

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"Very poor service in the restaurant. Unimaginative breakfast. Slow service. Very limited buffet. Well below the standard of industry."

"Gute Lage in der Nähe einer Straßenbahnhaltestelle, modernes Hotel. Die Betten könnten ein bisschen weicher sein. Sehr gut war, dass es Kaffee und Tee auf dem Zimmer gab. Der Fernseher hatte einen Bug, dass er manchmal für längere Zeit nicht auf die Fernbedienung reagierte. An einem Abend konnten wir ihn vor dem Schlafen fast nicht ausschalten und es gab auch keinen Schalter oder einen Stecker, den man ziehen könnte. Es dauerte Minuten, bis die Fernbedienung wieder reagierte. Ich sprach am...

"David was very nice and packed us a lunch for a day trip Good breakfast and really, really chill, with a super handy plaza right outside to wind down with a beer and some grub from food trucks in the evening."

"Un excelente servicio y apoyo de las personas en recepción y en restaurante además de una excelente limpiezab"

"Great location, well decorated. Nice building, helpful staff, clean facilities."