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"Staff: very helpful and kind towards my mum who has mobility issues "

"Clean. Comfortable. Staff were absolutely fantastic. Had a wonderful stay"

"Always a wonderful and restful stay never had a bad night sleep nor a bad brekkie from any Double Tree Hilton. "

"Lovely hotel staff were all so lovely and helpful too . Rooms very comfortable and full breakfast was very good "

"Another great stay at the Park Plaza. Good sized room. Quiet, and a great breakfast. "

"Upon arrival at the Grantham Arms, we were welcomed warmly by staff. The atmosphere was friendly and cheerful on the Saturday before Christmas. Our room was well-appointed and very cosy. The decor was stylish and comfortable with plenty of cushions and good quality bed linen and towels. There were lots of extras - we particularly liked the biscuits - and the tea and coffee making facilities were great. The room and en suite shower room were both extremely clean and we felt that the standard of...

"Comfortable large room. Excellent bathroom with walk-in shower. "

"The room was very clean, the bed was really large and comfortable, the receptionist we met on arrival and departure was very kind, friendly and made us feel very welcome, also the domestic team were equally helpful and friendly. We were able to book a late checkout at no extra cost which made our stay even better. We really enjoyed our stay here, and would definitely stay again when we visit York. "

"Clean room "

"A lovely hotel set in beautiful surroundings, offering cosy, comfortable rooms that make for a relaxing stay. There are several pubs nearby, and it’s easy to reach York city centre by bus, or by a scenic 40-minute walk. A great balance of peace and convenience — I’ll definitely be returning."

"The staff were excellent and a real credid to the hotel, nothing was too much for them. The room itself was clean and well equipped. I would definitely recomend it and stay again."

"lovely room enjoyed breakfast "

"Excellent stay; great staff, perfect room and convenient location "

"Loved the location."