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"Highly recommend"

"Very disappointed because no drawers, no shelves, no safe deposit box, no phone, only 1 chair in entire room, no refrigerator, no closet. It was difficult to close doors safely. (Bathroom and hallway doors). No face towels. We stayed there several years ago and we don’t remember so many items removed."

"Nice central location. Walking distance to bars and restaurants. Service in the restaurant left a little to be desired."

"Not what I'm used to in hotels as the amenities were few. Tea but no coffee in the room. No phone in the room, No tissue paper or swabs. No robes or slippers. One of 2 elevators out of order. Only one person checking on many peole at the same time. That being said, once we checked in, the bed was excellent as was the cleanliness. The breakfast was very good at a reasonable price. Direct line to order a taxi to the port. A super neighborhood. All in all, a good experience after the initial...

"Clean & tidy breakfast really nice staff great "

"Clean and easy to fine! Near downtown"

"location and breakfast"

"No Air conditioning! Bar under with loud party all night long. Windows open for air. You book this room only if you want to party. Otherwise you will be kept up all night long. 90 degrees outside and hotter inside do to restaurant ovens directly under room. It was the worst experience. Jet lag turned into nightmare 😫"

"Room was basic, lacked air con although they provided a fan. Good basic room for a one night stay close to cruise terminal"

"Just not good really. Although plus side was location for getting to the ship!"

"Not as advertised! They advertise amenities they don’t have. They told us they would give us a refund when we opted to leave for a clean, safe hotel with the actual amenities we were looking for. 12hrs later we got a message that they were refusing the refund. Basically, they lie to sell rooms and avoid conflict. The room was incredibly hot (we booked a room with AC) and extremely dated. The beds were on an angle and extremely squeaky. The lift was horrendously terrifying but the only option...

"Yes the room was clean. Staff were friendly. It was perfect"

"Not necessarily the issue with this specific Premier Inn but there is no conditioning. The rooms were 80+ degrees."

"It was perfect for what we were after. A night in Southampton before getting an early ferry. Location for that. The staff were all extremely helpful and friendly. Really helped make the stay. Only thing we would change would be a fan in the room, as widows didn't open much to get air flow. That said it was one of the hottest nights of the year. "

"Easy access , clean and near everything"

"The room was very clean, perfect for our needs for a one night stay. Only downside is that there is no receptionist waiting for guests’ arrival. Guests have to press a buzzer to be assisted, and staff was not always quick to respond. Everything ran smoothly after that, and we would definitely stay here again should we be sailing out of Southampton again."