โรงแรมใกล้เซาธ์ รัสเซลล์ วิลเลจ พาร์ค,

"Great property"

"The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. ...

"This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

"The room was clean, the breakfast was fine. Our stay at this hotel is always great."

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Everything was great except the breakfast was lacking."

"Clean rooms nice staff easy check in"

"The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do."

"Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had "

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

"The hotel was perfect and our stay was great!"

"The breakfast was fresh, curtains in room was old and nasty. Staff was pleasant & the kitchen was clean. Carpet in rooms need to be replaced as well as and updated on furniture. "

"The staff were extremely welcoming, professional and kind!! The rugs, bedding and furniture could be updated but everything was clean!!!"

"Clean room and great breakfast"

"We were greeted by friendly staff. Our room was spacious with a king bed, sitting area, and kitchenette with stove, refrigerator, and dishwasher. We were there only one night but the full-size refrigerator was helpful for storing beverages and leftovers. First complaint was that the kitchen floor was sticky. The bathroom was clean but could have use an updated tub and a higher toilet. Towels were decent. The bed, however, was hard and my hips actually hurt when lying on my side. The pillows were...

"They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room "

"When I booked this property I read the reviews and they were terrible. But the room was fine. Plumbing could use some work, but the the bed was soft warm and dry, and the shower hot and wet. No mold or dust bunnies in sight. Staff was great. TV and wifi worked. But no breakfast even through there is a restaurant. Parking looked easy and safe. But I suspect this conference center was built when Aurora had better prospects and is now a money loser for the owners. My brother says the food...

"Breakfast was slightly above average."

"Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again."

"Staff was great from housekeeping to the front desk staff. I had a really great experience and will definitely book again!"