โรงแรมใกล้ทุ่งหญ้าฟรอห์ริง, แชกริน ฟอลส์

"Clean. Modern. Comfortable bed.Good amenities. Decent breakfast."

"Great location! Wonderful staff. Enjoyed breakfast as multiple options. Great room. Would stay here again!"

"The room, pool and common areas were very clean. The local area is very convenient, lots of food and high end shopping choices."

"Nice breakfast. Great hotel overall. 2 drawbacks. 1) Hot tub was warm but couldn't turn it on- no bubbles. 2) The A/C would not turn off. It got down to 58° and family got terrible sleep because they couldn't get warm."

"Great"

"Staff is super friendly and helpful. Food is excellent and the bar is fun and lively, great bartenders!"

"Great family friendly location"

"The room was fine. Friendly Staff. Good restaurant on-site. The brochures of Cleveland and things to do and see should be out in the open not in a drawer. Bathroom nice and clean including the shower and the pressure of water, as well as, the shower head. It is also nice when shower head can separate from its arm. It's awesome that the pool is open all the way to 11pm."

"Clean rooms nice staff easy check in"

"Great!"

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

"Wifi was useless. It would come off and on. And breakfast was very spartan; never seen use a bare selection before at a Hilton property."

"The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do."

"Friendly Staff."

"I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...

"When I booked this property I read the reviews and they were terrible. But the room was fine. Plumbing could use some work, but the the bed was soft warm and dry, and the shower hot and wet. No mold or dust bunnies in sight. Staff was great. TV and wifi worked. But no breakfast even through there is a restaurant. Parking looked easy and safe. But I suspect this conference center was built when Aurora had better prospects and is now a money loser for the owners. My brother says the food...

"Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks."

"Property has mgmt issues, room booked and paid 3 months in advance, day of all king rooms sold out?!? Room with dble beds wasnt cleaned well. House keeping knocked at 1030 even though DND tag was on door and checkout was noon."

"We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning."