โรงแรมและที่พักในเมอร์เทิลบีชตอนใต้

"The rooms were not cleaned or trash taken out unless requested, carpet in room dirty, shampoo empty, room very small with no desk, large amount of dogs, free breakfast was not resupplied and ate elsewhere, pool area was over crowded , snack bar was never opened in trailer in pool area, the bar area was open on my second day, gate to beach had a lock system that did not work all the time. Parking was a surprise extra and 30 dollars a day added to my bill. I had a guest with another car so it was...

"The"

"10/10 My son and I will be coming back"

"Need credit back on my card thank you didn't stay here $107.00 credit"

"Entering room it smells of smoke. Trash under couch and several items people had left found in couch. Other areas were clean around hotel"

"Parking was great staff was great the cockroach in our room running around not so good very bad the wall being all crumbly around the air conditioning with the rust around the windows probably not great. Tried to reach out to the property in corporate with no answer red roof, and simply doesn’t care that there was cockroaches in our room and I have videos of it. They simply don’t care so as long as you don’t mind some cockroaches the staff is friendly and the property is easily accessible. Just...

"Most of the staff just seem like they were forced to be there. Which was really disappointing, staff picked and choice what rules they wanted to follow or just made up stuff as they went along. For this to be a friendly kids resort. I’m not sure why kids weren’t allowed in lounge area. Not even a breastfeeding infant. Don’t order food because staff will act like they didn’t see your food get delivered to the front desk. We were really looking forward to this place to be our main vacation...

"Excellent experience"

"Check in is confusing, 3 hotels check in at one of the 3 hotels. Then you check in and proceed to your hotel, just not as clear as it could be. Other than confusion at check in everything was great!"

"The room was recently renovated and it was pretty clean. I enjoyed the beach view. I got a room with a kitchenette which was nice too. The sliding glass door was very hard to open. The bathroom could have used some type of hooks to hang towels and clothes, it would have been helpful if the kitchen are had more lighting. The staff were nice. There was no housekeeping the whole time we were there from Monday evening until Saturday morning which was very different disappointing. In the middle of...

"The GM was amazing, smooth check in super helpful with our Harley for parking in a safe covered spot. Room was ready iupon arrival, views were stunning! It was a good time!"

"This is my second year in a row staying here..It has everything you need for a pleasant stay,parking, and Walmart grocery right down the street. The staff was friendly the entire stay and very helpful when I accidentally locked my keys in the room. The room and pool area were clean and very comfy. Can't wait to be back next year!"

"We had an amazing time the weather was beautiful room was clean and spacious and the beach view was great all the pools was clean and not crowded even the hot tub. The staff was amazing I messed up my reservation and they fixed it with no problems on either side. We will be back again soon. This is a great place to stay I will recommend it to everyone!"

"The room was clean and staff was friendly"

"The room was clean. However, I feel that this property is not fore coming with additional expenses- per day charges plus a per day parking fee that they charge their guests in addition to paying a deposit (which is the 1st night rate before check in). It’s the not money, for me it’s a PRINCIPLE thing. I like transparency. As a customer, I feel that this information needs to be communicated and made known BEFORE hand -on these third party booking websites. This property should at least provide...

"The rooms were trash. The staff was Not knowledgeable or courteous or helpful or informative. The parking was dirty, dark and dreary. And there were bugs in the room. And I need to get a full refund!"

"Clean"