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"Issues Executive Room Unavailable @ Check-in. We stayed in their highest tier room but had to wait an hour to be checked in. We travel for 7hrs to show up and be told the room wasn't ready past check-in time was infuriating. Hot water issue. The room had a shower and tub. The tubs hot water works just fine but the shower itself had no hot water which was another downside. NOT soundproof. We could hear conversations from outside the room, meaning they could probably hear us. Also, we could hear...

"First time in colombia! Overall, this hotel offers 24/7 transportation to and from the airport! 5 min away distance from the airport is a plus when catching your next flight. Breakfast buffet is included with your stay! My wife and I stayed at their "Prime" building. Room was beautiful! Very spacious and very romantic as well. The staff is very helpful with any questions you might have."

"Todo súper increíble, recomendado 100/100"

"Everyone was kind and professional. We had a great night sleep in the comfortable bed. The a/c was strong. The shower had good pressure with plenty of warm water."

"Excelenre"

"Bien"

"They Need To Put A Tip Jar, for the Chefs that cooks the Omelettes. That Alor Of Work."

"Atención del personal e instalaciones"

"Very good service"

"I like mostly all. Too bad I stayed for a short time"

"Great breakfast buffet. Shuttle service was just outside arrivals at the airport and very convenient."

"I was very disappointed with the room, very plain and outdated. I was expecting more from this historic hotel."

"Excelente"

"La atención del gerente del personal maravillosa y todo el personal a su cargo"

"Recibí muy buena atención por parte del staff. La habitación bien limpia y excelente ubicación."