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"This was definitely not a 5 star property. The restaurant and bar were nice but that’s about it. The rooms were small and dated. The carpet was dirty and old and the whole hotel is very dark and horribly lit. For how much they charged and claimed to be 5 star, it very disappointing. Plastic cups in the bathroom!"

"I came into the room and I needed to go to an event immediately afterwards there was glitter on the bed, literally a ton of glitter, so it ruined the clothes that I was about to wear out because I put it on the bed as I was trying to get ready to go out. I complained about it when I got back from my event. They moved me to a different room that different room did not have any hot water."

"Great place to stay in the city!"

"Amazing location, friendly and helpful staff. Room had just been renovated and was nicely decorated and comfortable."

"Great staff, great location, comfy bed."

"Ian Shrager (think Studio 54) properties not what they used to be . . . room was uncomfortable . . . both pull out and actual bed are saggy futon mattresses with mold on the pullout. We had to wait close to an hour (and two phone calls later) for sheets and pillows to be brought up first night at 11:00."

"Great roof top bar"

"Staff was awesome."