โรงแรมใกล้สนามกอล์ฟสลีปปี้ฮอลโลว์, คลีฟแลนด์

"Great breakfast, cleanish rooms. Door lock on our room was futsy and wouldn't consistently open the way normal people open doors. Hotel guests were VERY loud until 11 PM, and management did not make an effort to quiet things down. Meaning my young kids couldn't get to sleep for hours. Shower was luke-warm both evening and morning. "

"Poor customer service"

"The room was so clean and tidy and the staff at the front desk are very friendly as well as so respect full ."

"We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

"There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away."

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"Dirty"

"Very clean and nice area for shopping very close to a casino as well"

"Wonderful and helpful staff. Awesome service,"

"room was clean,front desk people were friendly and affordable prices"

"The breakfast was horrible I couldn’t even eat it"

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. "

"very disappointing"

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"Everything from the rugs in the lobby, to the waffle maker, to the bathroom, to the pool was just filthy. Staff were not bothered by the state of the rooms, breakfast area, or pool. Unless it's a last resort, I would not recommend. "

"Everything was clean and adequate. No issues."

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

"Never going back "

"Fully equipped kitchen. Ask for the stove on front desk at arrival. "