โรงแรมใกล้บลู เฮน ฟอลส์, คลีฟแลนด์

"Great breakfast, cleanish rooms. Door lock on our room was futsy and wouldn't consistently open the way normal people open doors. Hotel guests were VERY loud until 11 PM, and management did not make an effort to quiet things down. Meaning my young kids couldn't get to sleep for hours. Shower was luke-warm both evening and morning. "

"Poor customer service"

"Everything from the rugs in the lobby, to the waffle maker, to the bathroom, to the pool was just filthy. Staff were not bothered by the state of the rooms, breakfast area, or pool. Unless it's a last resort, I would not recommend. "

"We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. "

"All good"

"We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

"There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away."

"Very loud hotel as the doors are very thin and not like typical solid doors! They put me in a room beside one ot the hosekeeping closets and rmthey would be making noises at 7am sharp daily! Be careful which end of the hotel you are on !"

"We went hiking prior to checking in and the hotel was a close location to where we hiked so that was nice. There were restaurants within walking distance so we enjoyed that as well. "

"Best experience ever, staff was amazing, kind and with smile.Room was exceptional clean.Room temperature was appropriate .Coffee and hot water in dinning was available at 7 am before breakfast serving time .Definitely will recommend to my family and friends."

"Pool nice and heated. Good and friendly staff. "

"no hot tub"

"Very clean and nice area for shopping very close to a casino as well"

"Everything was clean and adequate. No issues."

"Terrible, room I was in smelled like cigarettes "

"very disappointing"

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"Dirty"

"room was clean,front desk people were friendly and affordable prices"

"Cleanest lodging I have experienced in a long time. Comfy beds and pillows. Thank you!"