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"It was pet friendly. Almost too much so. Our room had definite odor of animal accidents on the carpet."

"The front desk staff and our waitress at the hotel restaurant (dinner) were friendly and helpful and patiently answered any questions that we had. The room was clean, and the bed was comfortable. The only thing missing was a blanket, which we got from the front desk when we got cold during the night. I appreciated the magnified makeup mirror in the bathroom! "

"附近有商店，步行很方便"

"Room was clean, staff was very friendly, only issue/inconvenience I had was that the ice machine on my floor did not work - other than that everything was great. Pretty convenient location as well!"

"Lobby and shared space was nice. They had a good selection of snacks and drinks in the lobby. The room was clean and the breakfast was good. The staff was friendly and professional."

"Room was okay. Tv did not work let staff know they said they would come look at it no one showed up! Let staff know the next day they said not their problem. We were traveling with kids and it would have been nice if they at least acted like they cared! We will not be staying here again!"

"Such a beautiful hotel and close to everything "

"An old hotel with a newest face lift. They need new house keepers though! It was dirt. Breakfast was not as shown in pictures either but was okay. "

"The bathroom door was hard to close and not updated The tub was dingy and not super clean. Sheets were clean but stained Staff was nice. It was a ok stay for the price. The area was nice, I felt safe and lots of restaurants and shopping and hospital is down the street "

"The shower head was leaking water when you switch it over to the shower setting. It most likely needs a replacement. Other than that, the room was adequate. A good stay for one night."

"Nice breakfast "

"Excellent location for walking in downtown"

"Hotel was clean. Close to everything. We stayed for a brandon lake concert at the wolstein center. It took about 20 minutes to walk there. Tons of food around the area walkable. Right before you get to the hotel there is a pnc parking deck that only cost 8 dollars overnight. You can valet park for 50 but they go park your car in the same deck. The breakfast was really good and the room was clean and quiet. "

"Clean room good breakfast great customer service. Not what the website pictured "

"Clean, nice layout, very friendly staff"

"Very nice boutique hotel."

"Super neat clean hotel with a great staff that is located within walking distance of everything in downtown Cleveland."

"Nice"

"Quiet location. Room and lobby very clean. Staff were very pleasant and helpful. Appreciate the "

"Rooms be dirty and don’t change sheets."