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"Staff was nice and got me on a lower floor which I was extremely grateful for."

"The room was nice and parking was great. Clean and nice space"

"Good location, clean, loved the refilllable water stations "

"it was ok with the center of the place nearby shopping and easy for commuting"

"Stayed here when it was the Burnham and thankfully it is still a gorgeous property. Very noisy outside - street “drummers” were loud and incessant from 8am - 7pm. Missed the old wine/happy hour. "

"Room was clean, staff was informative and knowledgeable about attractions, events etc. "

"Well appointed room with very comfortable bedding. Restaurant is connected to hotel but is a separate business. Convenient and delicious. Will definitely stay again! "

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"Rooftop has a great city view. Rooms were clean and staff were all friendly. "

"Great staff "

"Great check in experience Coleen room awesome breakfast "

"Buen Servicio, Limpieza y Excelente Ubicacion"

"This is my go to hotel in Chicago and Swissotel will always be my number one hotel in Chicago always 5 Star."

"Staff were incredibly friendly and helpful. There were protein choices at breakfast. Room was very clean. Perfect location. "