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"Staff was nice and got me on a lower floor which I was extremely grateful for."

"The room was nice and parking was great. Clean and nice space"

"Good location, clean, loved the refilllable water stations "

"it was ok with the center of the place nearby shopping and easy for commuting"

"Stayed here when it was the Burnham and thankfully it is still a gorgeous property. Very noisy outside - street “drummers” were loud and incessant from 8am - 7pm. Missed the old wine/happy hour. "

"Room was clean, staff was informative and knowledgeable about attractions, events etc. "

"Well appointed room with very comfortable bedding. Restaurant is connected to hotel but is a separate business. Convenient and delicious. Will definitely stay again! "

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"Rooftop has a great city view. Rooms were clean and staff were all friendly. "

"Great staff "

"Great check in experience Coleen room awesome breakfast "

"We always look forward to staying at our Chicago Home Away From Home. The Front Desk folks greeted us as if we were returning family. As usual. Just a couple of hitches... The streaming TV sysem you use is execrable. 45 seconds to switch channels, the "Guide" has no data. There are much better systems availablle. Can't think of another except: WE WANT THE WAFFLE MACHINE returned to the Breakfast Room! See you after Spring Thaw!"

"This is my go to hotel in Chicago and Swissotel will always be my number one hotel in Chicago always 5 Star."

"Staff were incredibly friendly and helpful. There were protein choices at breakfast. Room was very clean. Perfect location. "