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"Staff very helpful and friendly. Cozy and clean room. Great to stay for a nights rest from a long flight. Great quick breakfast available to eat, before heading out."

"The breakfast was amazing!! The atmosphere is just perfect for solo travelers. It’s very clean and the water pressure is amazing!"

"Stay in the suite if at all possible. Double rooms are great too. Try the trout and enjoy the short walk up the hill along the river. Massages are fantastic . Employees super helpful."

"The shuttle from the airport took a long time to leave the airport. The shuttle was full of people and we all arrived to check in with only 2 people to check us in. When I finally got to my room the AC wasn’t working and it was hot. It took about 30 minutes to get it working. Not great experience."

"Awesome!"

"Super peaceful, clean air, llamas on property, birds and vegetation. Massive size rooms in the 800 and 900 rooms at least. Airplanes pass directrly above but not very noisy. Great varies food with express service at the in hotel."

"Everything done so well, from communication regarding transportation from the aiport to the hotel to the delicious fresh breakfast. The room was well appointed and clean and the bed comfortable. TV had YouTube and was easy to use. Bathroomhad wall-mounted shampoo, conditioner, and body wash. Lots of hot water and great pressure. Check-in was easy and friendly. Breakfast was plenty of scrambled eggs made to your liking as well as fresh fruit, bread, coffee, and tea. The rooftop view of the city...

"Great staff"

"New, beautiful, clean, comfortable, convenient"

"Awesome hotel. Very clean and great staff. Would definitely stay again. Only downside- far from city"

"Very good people full attention for myself please go excellent excellent very very good recommendation for everybody "

"Le Sangay est l’hotel emblematique de Baños.La quasi absence de touristes rend la situation difficile ce qui fait que certains clients paient beaucoup moins cher que le prix d’Expedia…cela est visible comme le nez au milieu d’un visage c’est totalement frustrant.En corolaire le petit déjeuner est celui d’un hôtel bon marché.Le spa est minuscule,quant à la piscine l’eau n’est plus chauffée et est est mal nettoyée."

"La administradora NO sabía que el hotel trabaja con Hoteles.com. Luego de conversar con la administradora aceptó la reserva pero nos dio otra habitación a la reservada con Hoteles.com. La hostería NO trabaja con tarjetas de crédito, por lo que hubo que pagar en efectivo mediante transferencia bancaria. El escritorio de la habitación tenía en uno de sus cajones varios panes con queso llenos de moho/humedad. Las toallas muy viejas. Sugiero que Hoteles.com aclare con la administración del hostal el...

"Evelyn"

"Great location. Angela and Alexandre were awesome. Love the freshly made breakfast!! I recommend this hotel!!"

"The property is even more beautiful than the pictures. And everything appears to be new and well maintained. The artwork everywhere adds to the personality of the place. Staff is friendly and helpful and the food is great. Very accommodating with the airport transfers and anything else that you ask about/for. Highly recommended!"

"Missing hair dryer / iron and toilets"