"Reception staff very helpful when my vehicle was to tall to fit in the car park, they came up with a solution straight away without me having to find an alternative."

"Excellent location - opposite the castle - room was spotless and speedy check in and check out"

"Fab luxurious hotel, quiet, clean, spacious and very close proximity to the Bristol Hippodrome and Bristol harbour side. Family friendly."

"We have stayed here many times over the years. We live the location and facilities"

"Excellent quality of service and quality of decor, furniture etc in the room. Exceptionally clean. Also benefits from secure parking (at a subsidised cost). The only downsides are due to the physical capacity and location of the property. Our room was on the small side, and there was a lot of outside ..."

"The mattress needs to be changed very soft. Ended with a terrible night sleep plus a bad back. But staff and room was excellent."