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"Clean room, warm and good food."

"Absolutely charming!! Small and personal. 10 minute walk to everything. I didn't have the tiniest hint of any concern for any aspect of my stay."

"All fine"

"Central location, next to the river and a good car park , but you have to pay for it "

"Welcoming staff"

"Convenient location"

"Great room good facilities and clean delightful meal at hotel "

"On arriving, we parked in front of the hotel. There was limited parking at the front, but it also has parking round the side. The entrance hall was quite dark and had a funny smell at first, which later faded. The staff were very friendly and helpful, especially May, who served us breakfast. Food and drinks were a bit pricey, but the food was lovely. The room was ok. The window frames have seen better days. It looked like they were rotting. We had a nice view of the grounds, which were lovely....

"Very enjoyable overnight stay on a dinner, bed and breakfast package. The room was lovely, as was the facilities and food. "

"Staff were amazing, so friendly and great with our children. Breakfast was lovely, could not fault. Rooms were clean and bed very comfortable. Will definitely be staying again "

"It was rather too warm in my room, I did mention this to the reception , but only on check out. I did not use the Bar as I was Going into town. "

"Dated"

"Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and...

"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly -...

"."

"Good breakfast. Some of the soft furnishings in bedroom starting to look aged and a bit shabby. Cobweb on ceiling window and thick dust on curtain pelmet. One of the befs was broken on one side"

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

"Great location, halfway between station and town centre. Above all, the staff were e.xcellent ."

"Friendly staff at check in. Big room, very clean and a very comfy bed. Great value for money "

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "