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"Clean room, well equipped, great staff and will stay again at a future date"

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"Fantastic hotel with comfortable Rooms & lovely Spa/pool facilities. Ate at both restaurants and the food was excellent. Staff very courteous and helpful, nothing was too much trouble. Would highly recommend."

"everything was very good"

"Staff was amazing, went above and beyond to help."

"Awesome "

"Great staff, brilliant accommodation and good food. "

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"Lovely room free WiFi and smart tv a bit dated but great for money nice view it snowed when we were there and it was so beautiful would stay agin"

"What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it! "

"Lovely stay and great staff, we had one of the suites which didn’t disappoint! The only complaints I would have is the spa jacuzzi out of use and very tough sleeping pillows! "

"Friendly staff, good restaurant menu, good car parking and good fast food restaurants like McDonalds, American Diner along with Starbucks just outside the hotel."

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"All was great "

"Clean, friendly staff "

"Location / location etc. Very clean and as always very well furnished room . Would have preferred Tatton , but it's always booked . Staff excellent , shame the 'Pheasant Golden Ale' is no longer available . Even in wet grey weather , it's a great place to stay ."

"Friendly and professional staff, always happy to help. The rooms are good sized and clean, buffet style breakfast available with dietary options available."

"The room was clean, lots of space "

"couldn’t fault the room spotless and comfortable,dinner was gorgeous and very friendly staff ,pool and facilities was lovely "