"Excellent staff and service.
Everything on this trip worked out well.
The only issue I had was with the mosquitos. Too many find their way into my unit. After I reported, the staff solved the problem. "
"Sinceramente un excelente hotel, únicamente que el servicio muy pésimo pero le puse excelente ya que solo había una persona con una atención excelente se llama CARRIE, nos atendió muy muy bien en todo sentido"
"Very pleasant stay! We were planning to stay at another international 5-star nearby , but it was full so we booked this one instead mainly because of the swimming pool.
It’s a good surprise to us! The room is big, Gael maintained facilities and very good service comparing to intercontinental hotel nearby.
Good service overall, but not perfect. I went to the front to ask if we can borrow a knife for cutting fruits, the young lady replied impassively that it’s not available without any...
