โรงแรมและที่พักเชลเทอร์โคฟ

"They offered crafts, indoor games and activities for the rainy days which really helped keep my kids entertained when the pool and beach weren't an option. Definitely a family friendly place!"

"Breakfast choices, great!"

"The room was clean, but did have a somewhat stuffy or musky smell. The pool and deck was clean an inviting. Overall the hotel is very nice... I plan to return."

"Our room had an obviously patched part of the ceiling covered in black mold. The air conditioner was also covered with mold and the room smelled very bad like mold/mildew. There was bugs in the shower too. I left with burning eyes and significant cold symptoms. Disappointing experience."

"Place was fine. However, the beds are TERRIBLE! They're super hard and had divots where so many people have slept. Neither of us slept well the week we were there. Horrible."

"The bathroom was not what was displayed online. We did not get master tub and the shower filled up past our ankles when showering. It would not drain unless water off. Also the bathroom door was damaged and would not close all the way, there was a large crack where u can see in. No true privacy. The resort itself was nice but room not as expected or worth the price."

"This property was very, very clean and relaxing."

"Spacious clean room with microwave and refrigerator. No coffee maker but there was some near the check in room. Free OJ, milk, muffins, various munchies. Free parking. A reward if you check out before 10 am."

"It was very quiet. Staff were nice. Bring back the waffle maker!"

"First thing when we got there it was very hot outside. Got to our room and no A/C thermostat had dead batteries. Called the front desk and they sent someone right up ASAP. But it should have been working when we got there. Plus front desk person at check out was not friendly at all. Next trip to Hilton Head we will look into the double tree by Hilton. Plus crazy the charge for parking."

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"Beautiful property Not any complaints about anything"

"I wish we could have stayed longer. Love that we were able to do laundry, although I do wish the water slide was open. My grandchildren would have loved it. We got a villa/suite facing the water park/pool area so my elderly mother could take pictures. 4 generations, what a blessing."

"I stayed here based on the glowing reviews from past visitors. The hotel was clean, up to date and had plenty of activities and amenities. I stayed in a very clean and spacious room. I had a descent view of the water and could even catch the evening poolside movies from my balcony. Every staff member i encountered greeted me with a smile. We had a power outage,completely out of the hotel's control, but the staff was apologeyic and considerate. They were close to all the things I wanted to do...

"The hotel itself was suitable for my needs for the weekend. But the staff was as rude as they come. The person who checked me out on September 20th 2026 at 4:16am needs to be retrained. When I kindly asked for a receipt emailed, her exact words "Why do you need a receipt? Ain't nothing but your little parking fees". I was shocked. She eventually printed a receipt. But a manager definitely should have been involved. I have no reason to choose this particular hotel again."