Search Hotels Near Shelby Trails Park, Louisville

"Hair had to be washed out of the tub before showering. Room floor needs to be washed. My feet were dirty after showering and walking across the room. At check-out desk attendant was sitting hunched over with hoodie up over her head scrolling on her phone not paying attention to a thing going on around her. Not a place I would stay again."

"Parking was secure and safe. A lot of food and things in the area to do it seemed. Only stayed one night. Pool was clean however could use some maintenance. Overall the hotel was clean: breakfast was hot and had good choices. Room was clean but my biggest complaint was the bathroom. The tub was not level and pooled water. The bathroom needed updating. The shower head wasn’t great. The tub was slippery. Our bed was very elevated. My mother is 4”10 and in her 70’s she could not get in it without assistance. "

"Pet friendly hotel with nice outdoor area for our dogs "

"This is a extended stay facility, mostt here were not traveling or going anywhere. There was a lot of unsavory activity taking place. We didn't stay ."

"We booked this hotel months in advance and specifically reserved a handicap-accessible room because my sister uses a wheelchair. When we arrived, we were told there were no handicap rooms available and were placed in a standard room for the night. This made it extremely difficult for my sister, including not having a safe or accessible way to shower. What was most frustrating is that we were repeatedly told no accessible rooms were available the next day either—until I stated we would need to be moved to another property. Suddenly, a handicap room became available and we were moved. That inconsistency was very concerning and honestly felt disingenuous. While I appreciate that they eventually accommodated us, it should never have required pushing back after booking months in advance. Guests who require accessible rooms should be able to rely on those reservations being honored upon arrival—not treated as optional. Overall, this was a very inconvenient and disappointing experience, and I would strongly caution others needing handicap accommodations to confirm in advance and be prepared to advocate for themselves."

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"A great hotel, great staff!"

"Staff was friendly and accommodating. Premises and rooms were clean and comfortable. Nice ambience in lobby and bar area. Great stay at a good price!"

"Clean room. Free WiFi & parking, including electric vehicle charging. Free breakfast was tasty! Only downside was that TV was antenna only, no cable."