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"Perfect place to stay for a night"

"Staff very friendly, my room was not ready when I arrived, hotel offer me upgraded room in Royal club building "

"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"I went back to this property mainly because of the staff, they have the best staff members, from the reception team to pool staff, breakfast team. The staff makes your start comfortable and special. See you again very soon! "

"Fabulous "

"Love the atmosphere and friendly hosting. Like the arabic coffee too 😋 "

"Dubai mall very close. Clean room but we have been given a cot insteadof bed. They did not review notes that kid is 11yo"